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  • March 10, 2017 at 12:41 pm #1402169
    PLT4M
    Participant

    I am having difficulty updating the version of xtheme and cornerstone via wordpress. When I try to update, I get the following error (for either).

    Please advise.

    March 10, 2017 at 3:15 pm #1402328
    Joao
    Moderator

    Hi There,

    Let´s try an update via FTP this time.

    1. Revoke your License from X Addons section (check the bottom of the page) and also remove it from your license page on Themeco.

    https://community.theme.co/my-licenses/

    2. Temporary disable any caching plugins and purge all your server cache.

    3. Delete both X theme (/wp-content/themes/x) and Cornerstone plugin (/wp-content/plugins/cornerstone) by connecting to your FTP (your settings will be saved in the database)

    4. Download the latest copy of X and upload it to your themes folder via FTP OR you can upload the x.zip via Appearance -> Themes section.

    5. Latest version of Cornerstone will be installed automatically when you head over X Addons section. Now you try validating your X theme again and then try to install any other extension and it should function properly.

    Let us know how it goes.
    Thanks!

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