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  • #638527

    BEAUTYSHOTS
    Participant

    I searched the forum and found some other posts where people had issues adding a script to the footer…I think I have successfully added the script (it can be seen as loaded in Developer Tools and in the Tawk.to back-end) but the problem is, it doesn’t do anything :-/ It is supposed to load a chat widget at the bottom of the screen but nothing appears. I’m guessing there is a conflict with another script or something else, not really sure where to begin troubleshooting. The website is: https://www.beautyshots-hamburg.de

    Any help would be greatly appreciated!

    #638538

    Christian
    Moderator

    Hey there,

    It sounds like you might be having an issue with a third party plugin or script. Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.

    Thank you for your understanding.