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  • February 11, 2017 at 3:20 pm #1367241
    Sebastien M
    Participant

    Problem with essential grid. Essentialgrid wont save changes i make. I looked in the forums but did not found anything that made a difference.

    Thanks you!

    February 12, 2017 at 1:01 am #1367616
    Christopher
    Moderator

    Hi there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    February 13, 2017 at 2:13 pm #1369420
    Sebastien M
    Participant
    This reply has been marked as private.
    February 13, 2017 at 8:56 pm #1369892
    Sebastien M
    Participant

    Question? My rev slider with a video background not working on mobile and tablets. Do you know if it is possible to have the video background work on mobile and tablets

    Thanks
    http://www.sqwkbox.com

    February 13, 2017 at 11:35 pm #1370005
    Christopher
    Moderator

    Hi there,

    There was no Essential grid on your site, I added new one successfully so it means it saves settings as well, please check.

    For mobile, videos are playable only by user interactions, maybe to avoid additional charges since videos are bandwidth hungry.

    And user can’t interact to background videos, which using background video poster is a good thing for mobiles.

    Hope it helps.

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