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  • March 26, 2016 at 8:03 pm #853784

    erwinanjc
    Participant

    Hello! I was using the customizer to change some things on my site. While I was doing this, the blog posts excerpts were showing correctly when you browsed the different categories. After I saved everything I did, the excerpts and “show more” links stopped appearing. It shows for some recent posts, but not for everyone. I’ve tried everything I can to fix this, but I can’t seem to make the excerpts appear again (even when Full Post Content on Index is off and on 60) The page only displays the post title and the image. Thank you so much for your help!

    March 26, 2016 at 10:08 pm #853885

    Rue Nel
    Moderator

    Hello There,

    Thanks for posting in! Would you mind providing us the url of your site with login credentials so we can take a closer look and fix the issue? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    To do this, you can make a post with the following info:
    – Link to your site

    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    March 26, 2016 at 11:20 pm #853924

    erwinanjc
    Participant
    This reply has been marked as private.
    March 27, 2016 at 12:37 am #853967

    Rue Nel
    Moderator

    Hello There,

    Thank you for providing the site url and credentials. WordPress generates an excerpt automatically by selecting the first 55 words of the post. If in case you are using Cornerstone, the auto excerpt fails because it will detect that the content is using shortcodes. This is what happen in your posts. There are no auto excerpt being generated since you have created your post with Cornerstone. To display the excerpt, you have to use the manual excerpts. To add an excerpt to a post, simply write one in the Excerpt field under the post edit box. Please see the screenshot below: http://prntscr.com/9j98do

    Excerpts are optional hand-crafted summaries of your content that can be used in your theme. Learn more about manual excerpts here: https://codex.wordpress.org/Excerpt

    Hope this helps.

    March 27, 2016 at 7:19 pm #854556

    erwinanjc
    Participant

    I understood perfectly, I’ll be fixing this immediately. Thank you so much for your help ThemeCo Staff!

    March 27, 2016 at 8:54 pm #854640

    Lely
    Moderator

    You’re welcome!

    Always,
    X

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