[mallorcanetworksParticipant]

Hi!
When i update COnvertplug pluggin my site crashes and i cant acces the site or the admin (HTTP ERROR 500)

I´ve restored my last backup and its working again (I´ve tested it 3 times)

Could you check it?
Thanks!

[mallorcanetworksParticipant]

This reply has been marked as private.

[Rue NelModerator]

Hello There,

Thanks for writing in! You may have been experiencing PHP memory limit exhaustion. We recommend that you increase your memory allocated to PHP. To increase it, please edit your wp-config.php file and insert these lines:

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

We would loved to know if this has work for you. Thank you.

[mallorcanetworksParticipant]

Hello, I´ve done what you said and updated, and the page crashed again,
Could you check it?
Thanks!

[ChristianModerator]

Please give us FTP access so we could further investigate.

Thanks.

[mallorcanetworksParticipant]

This reply has been marked as private.

[ThaiModerator]

Hi There,

Thanks for the FTP account, it’s working fine.

Could you please double check on the admin account, I was unable to login?

Many thanks.

[mallorcanetworksParticipant]

This reply has been marked as private.

[LelyModerator]

Hi There,

Unfortunately, the password is still incorrect. I did just copy paste it when I tried to login to typo error. But it is still wrong. Please double check.

[mallorcanetworksParticipant]

This reply has been marked as private.

[ThaiModerator]

Hi There,

Upon checking your website, I could see that it’s running on the PHP 5.3.3.

Could you please contact to your hosting provider upgrade the PHP to the version 5.6?

Thanks.

[mallorcanetworksParticipant]

hi! Im letting this on stand by, waiting to change the host, i will keep you updated!
Thanks!

[JoaoModerator]

Thanks,

Let us know how it goes.

[Author]

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