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  • #873275

    jpandino
    Participant

    hello, I’m trying to revoke a (jpandino.com) license so I can transfer it (dynamicscrmpro.com). I deleted the theme, child theme from the original site (jpandino.com) still unable to revoke the license.

    Please help.

    #873291

    getabsolute
    Participant

    I am having the same issue. I click the red X to revoke the license, it pops up “are you sure” but after clicking Revoke License, it never revokes the license. It just reloads the page. I have already revoked the license in the WordPress admin for the dev site to add the license to the live site domain.

    #873834

    sonypaul
    Participant

    I’m having the same problem when trying to revoke localhost license.

    #873896

    Rue Nel
    Moderator

    Hello Guys,

    Thanks for posting in! Please do not forget to login to your account and revoke the license as well. This step will disconnect your license to the domain. When you check it in you dashboard, you can then click the revoke validation link at the right side (http://prntscr.com/aq0nxm).

    To know more about how you can properly validate or revoke you license, please check out this page:
    https://community.theme.co/kb/product-validation/

    Hope this helps.

    #873917

    sonypaul
    Participant

    Well, I have revoked the license from my localhost dashboard but still does not work. ??

    Something wrong with revoking localhost?

    #874202

    jpandino
    Participant

    I’m unable to remove the license. I click the red X to revoke the license, it pops up “are you sure” but after clicking Revoke License, it never revokes the license. It just reloads the page.

    #874434

    jpandino
    Participant

    I was able to revoke the license and added to the new domain, how ever I am unable to add the new components i.e. Layer Slider, etc.

    #874517

    jpandino
    Participant

    it seem it takes sometime to update the license, now everything is working great.

    #874622

    Rue Nel
    Moderator

    Hey There,

    Thanks for letting us know that all is working perfectly now.
    If you need anything else we can help you with, don’t hesitate to open another thread.

    Best Regards.