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  • April 22, 2016 at 7:43 am #895274
    Nick F
    Participant

    Hi, I’m trying to add a development license on my account. I add the URL and hit enter and absolutely nothing happens.
    What am i doing wrong?

    kind regards,

    Nick

    April 22, 2016 at 7:50 am #895284
    John Ezra
    Member

    Hi Nick,

    Thanks for writing in! Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials
    – Your Purchase / License Code

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    April 22, 2016 at 8:21 am #895341
    Nick F
    Participant
    This reply has been marked as private.
    April 22, 2016 at 11:13 am #895573
    Jon A
    Participant

    If your using Safari, try Chrome or Firefox. I experienced the same thing but was using Safari. When I tried in Chrome it worked.

    April 23, 2016 at 1:20 am #896317
    Friech
    Moderator

    Hi Nick,

    The Add Development Environment feature will not work on X|Theme version lower than 4.4.2. But you need to update to WordPress 4.5 first, if you need to update the X|Theme to the latest version.

    You can assign your Purchased code to your development site in the meantime, and when the site is ready to pushed live, you can re-assign the Purchased code.

    Hope it helps.

    Thanks for chiming in Jon.

    Cheers!

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