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I am using the Ethos theme and noticed that when I added a new menu item to my menu, the Primary Menu becomes de-selected under Manage Locations, so I need to reset it every time.
I am using WP 4.4.1 and the latest X release of version 4.4.2
Website: watsoncaringscience.orgAny ideas/suggestions?
Hello There,
Thanks for writing in! Would you mind providing us the url of your site with login credentials so we can take a closer look and fix the issue? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.
To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / passwordDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
For the meantime, you could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Thank you.
Hi there,
Thanks for writing back. I can’t replicate this on your site. I have tried to add new menu item on Connect menu and it was added but didn’t affect the menu location or primary menu. So not sure what you are referring.
Would you check again and clarify the issue? Make sure to save change correctly.
Cheers!
It appears to be working again… I was not able to indent Caritas Quotes yesterday and save it. Every time I did that, I would lose my primary menu. All looks like it’s working now. I appreciate your response, thank you.
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