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  • April 13, 2016 at 11:15 pm #881386
    venya
    Participant

    Hello,

    I recently had the same issue and contacted support, but they were unable to reproduce the issue.
    I then decided to try my site from a different computer and the problem wasn’t there. I thought it went away, but just checked my site again and it’s back?!

    The first time a portfolio is hovered on the image snaps to a tiny version of itself and then back.

    I took a screen recording to show you… The recorder frame rate is way slow, so only managed to catch it happening once (second row, second from the left). It real time it happens extremely fast…

    http://recordit.co/QooOo1NCoz

    -Ben

    April 14, 2016 at 3:26 am #881751
    Jack
    Keymaster

    Hi there Ben,

    Thanks for writing in, could you post a link to your site please so I can take a look? 🙂

    Thanks!

    April 14, 2016 at 9:55 am #882371
    imbrettjackson
    Participant

    Hi Rue,

    1) I cleared my browsers cache and the problem persists in both Firefox standard and Firefox Private browsing. I’d attach a new screencast, but it would look identical to the one attached earlier in this thread. How can I fix this bug?

    2) Thanks for JS correction, but now the code doesn’t work – the menu appears, and then animates closed instead of not appearing when the page loads. Ideas?

    Thanks!

    April 14, 2016 at 9:56 am #882373
    imbrettjackson
    Participant

    And is there a way to be alerted by email when I get a new response to this thread?

    April 14, 2016 at 10:41 am #882469
    venya
    Participant

    @imbrettjackson Click subscribe at the top of the page to be notified about updates.

    April 14, 2016 at 10:44 am #882477
    venya
    Participant
    This reply has been marked as private.
    April 14, 2016 at 10:48 am #882485
    imbrettjackson
    Participant

    Thanks for the info, Venya. Now if I can just get my portfolio rollovers to work, I’ll be sitting pretty!

    April 14, 2016 at 9:10 pm #883413
    Rad
    Moderator

    Hi guys,

    Looks like I have some little confusion with the issues, not sure if I can handle this at once. Let’s discuss the hover issue before anything else 🙂

    I saw the video recording, but I’m not getting such hover issue on my end. I tried Chrome and Firefox in their latest versions. What’s your device, OS, and version you’re testing it on?

    Thanks!

    April 14, 2016 at 11:39 pm #883616
    imbrettjackson
    Participant

    Thank YOU, Rad.

    I’m on an iMac running OS X Yosemite 10.10.5, with Firefox 45.0.2. I updated WordPress and X Theme, as well as all the plugins this morning.

    Also – the hover issue is the only remaining issue. If you could handle that, I’d be much obliged.

    April 15, 2016 at 5:28 am #884052
    Rad
    Moderator

    Hi there,

    Could it be related to OS? I’m on El Capitan, latest Chrome and Firefox and I can’t replicate the hover issue. Are you guys really have the same issue? Would it okay if I can get the most recent screen recording of the issue?

    I checked @Venya’s site and I can see the item’s zoom effect upon hover with no issue similar to the provided screen record. But with your site, there is no zoom effect at all, it’s just opacity effect. Is it the issue in your case?

    Thanks and let me know.

    April 15, 2016 at 10:55 am #884440
    imbrettjackson
    Participant

    Sure! Thanks, Rad!

    April 16, 2016 at 12:48 am #885305
    Rad
    Moderator

    Hi there,

    Thanks for the video, I see it clear 🙂

    Though, I can’t really reproduce that hover issue in any browser on my end. The only difference that I can see is OS version. Unfortunately, I just upgraded to El Capitan from Yosemite. I’ll see if I can find a device to test on that still on Yosemite.

    Thanks!

    April 16, 2016 at 9:49 pm #886314
    imbrettjackson
    Participant

    Great – I’ll wait here.

    April 17, 2016 at 4:09 pm #887156
    Rad
    Moderator

    Thanks, I’ll let you know.

    April 19, 2016 at 8:33 am #890031
    imbrettjackson
    Participant

    Can I get some resolution on that JS correction from above that created new problems? The new code doesn’t work – the portfolio menu appears, and then animates closed instead of not appearing when the page loads. Ideas?

    Thanks!

    And, of course, the rollovers are still jumping. (I’m unclear if this is being investigated.)

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