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  • #37067

    Scott Z
    Participant

    Hey,

    The portfolio for my site won’t show, I’ve tried a number of different things, I had it working previously but then after updating to the most recent versions of Theme X it won’t show. Individual links show but not the portfolio.

    Portfilio link:

    http://gamersdigital.com/ourgames/

    e.g of individual link:

    http://gamersdigital.com/ourgames/the-last-days/

    Even the category links will work e.g:

    http://gamersdigital.com/ourgames-category/mac-2/

    Software info:

    Wordpress 3.9
    Theme X latest version as of 25th April 2013

    Plugins (same plugins, they haven’t changed from when it was working to now but they are):
    Broken Link Checker Version 1.9.3
    Contact Form 7 Version 3.8
    Enable Media Replace Version 2.9.5
    Portfolio Slideshow Version 1.5.1
    Revolution Slider Version 4.3.6
    WooCommerce All In One SEO Pack Version 1.3.2
    WPBakery Visual Composer Version 4.1.2
    X – Shortcodes Version 2.0.8

    #37213

    Alexander
    Keymaster

    Hi Scott,

    First, can you try updating X Shortcodes? The latest version is 2.2.1

    Next, can you please try resetting your Permalinks? You can do this by going to “Settings -> Permalinks” and clicking “save” WordPress caches it’s permalink rules for performance, and some events may cause them to become corrupt. This action will clear the cache and allow them to rebuild.

    #37424

    Scott Z
    Participant

    Hey,

    I’ve now done that and it’s still having the same issue.

    #37569

    Christian
    Moderator

    Hey Scott,

    Can you give us access to your WordPress admin?

    Thanks.

    #37617

    Scott Z
    Participant
    This reply has been marked as private.
    #37763

    Rad
    Moderator

    Hi Scott,

    Thank you for writing in!

    I found a css which completely hides your entry content.

    .post-type-archive-x-portfolio .entry-wrap {
    display: none;
    }

    You could remove it. But I am not sure what is the purpose of this? It will hide the entire content of each entry so no point adding it. But if you are trying to hide featured content, you will need different css.

    Also I think, there is another javascript that adding css, but I’m not sure until you fix this first issue.

    Thank you.

    #39592

    Scott Z
    Participant

    The entire site is from the theme X template. So any CSS entries came with it.

    #39673

    Scott Z
    Participant

    I can’t seem to find the .css file around at all, this is all from your own X Theme, nothing has been added. Would you guys be able to have a look into this for me? As I’ve also had to just fix up a fair bit of the PHP to actually work.

    #39863

    Alexander
    Keymaster

    Hi Scott,

    I tried logging in to check on this again, but those admin credentials aren’t working. Could you double check them?

    What PHP changes have you made? Did you change X theme directly? Or use a child theme? It could be why it’s not behaving properly.

    #39940

    Scott Z
    Participant

    Well, without those PHP changes, the site actually doesn’t work. So that’s not really the issue, and I’ve now restored them anyhow. Those credentials should be the same, they just worked for me.

    #40004

    Support
    Member

    Hi Scott!

    I’m so sorry but the login credentials are not working on our end. Please check or create another one.

    Thanks!

    #40208

    Scott Z
    Participant
    This reply has been marked as private.
    #40399

    Rad
    Moderator

    Hi Scott,

    I logged in, and found out these at your customizer’s custom css. This is not builtin to x.

    .post-type-archive-x-portfolio .entry-wrap {
      display: none;
    }
    .x-portfolio .entry-cover {
      display: none;
    }
    .post-type-archive-x-portfolio .entry-featured .entry-thumb:hover {
      cursor: pointer;
    }
    .wpp_popup_default_theme .sub_content ul {
    display: none;
    }
    .x-colophon.bottom {
      padding: 5px 0;
    }
    .sub-menu {
      font-size: 24px;
    }

    I disabled this one, your portfolio is now displaying. http://awesomescreenshot.com/0e62r1dcb7

    .post-type-archive-x-portfolio .entry-wrap {
      display: none;
    }

    There is another issue, saving setting at customizer is too slow. Maybe you could increase its memory limit and increase its disk space. 82% disk space already in used.

    And changes does not take effect instantly, not sure why. You dont have caching plugin, so probably host caching feature.

    Thank you.

    #40412

    Scott Z
    Participant

    It’s godaddy’s hosting feature with “web acceleration”

    #40514

    Rad
    Moderator

    Hi Scott,

    Not sure about that :/ Are you able to disable it? Is it okay now at your side?

    Thank you.