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  • #50777

    Mark C
    Participant

    Checking back in – it’s been 3+ months. Any solution yet? As it is right now, the popovers are not usable.

    Chrome: 35.0.1916.114

    #50862

    Christian
    Moderator

    Hey Mark,

    Please give us details about your system. Popovers works fine on our end. Specifically Windows 8.1 and Chrome 35.0.1916.114 m on my end.

    Thanks.

    #66529

    Evan M
    Participant

    The info doesn’t appear so i have to put the text into the title area – Problem #1.
    Popover shows up AND THEN DISAPPEARS most times. – Problem #2.

    This is a serious Issue. This problem has been around since february and nothing has been done about this?
    Step it up.

    #66536

    Evan M
    Participant

    Mark I have been trouble shooting and i believe i know the problem/have the solution.
    I think the problem arrises when you surround more than one object in the popover [extra]…[/extra]
    Make sure you target only one specific element.

    I believe this is happening because the theme / program jumps back and forth between the multiple objects surrounded by [extra]…[/extra] and perhaps cannot decide on one to open up and or simply switches back and forth between them which causes the popover to close.

    This is why if you come at it from a certain angle the popover/tooltip will infact stay open but rarely. I have provided 2 examples as a guide if you didn’t understand my explanation.

    Example: This for me didn’t work (you can see that i have both an icon and a custom headline class surrounded by the popover.)

    [extra title=”Read the ideas, thoughts, and opinions of your student-body and post your own unfiltered thoughts to your entire school.” info=”popover” info_place=”bottom” info_trigger=”hover”]
    [icon type=”cloud-upload” style=”font-size:64px; color:#f26d3d;”]
       [custom_headline class=”resp-h mvn” type=”center” level=”h2″ style=”color:#ffffff; text-shadow:2px 2px #000; display:inline-block;” accent=”true”]Discover[/custom_headline]
    [/extra]

    Example: This does work as i removed the icon type from within [extra]…[/extra] and only have the headline targeted.

    [icon type=”cloud-upload” style=”font-size:64px; color:#f26d3d;”]
    [extra title=”Read the ideas, thoughts, and opinions of your student-body and post your own unfiltered thoughts to your entire school.” info=”popover” info_place=”bottom” info_trigger=”hover”]
       [custom_headline class=”resp-h mvn” type=”center” level=”h2″ style=”color:#ffffff; text-shadow:2px 2px #000; display:inline-block;” accent=”true”]Discover[/custom_headline]
    [/extra]

    #66935

    Rad
    Moderator

    Hi Evan,

    I tried with latest X shortcodes and it works okay, though note that if you hover to popover directly it will also trigger mouse-out which will hide it instantly.

    Thank you.

    #103599

    contigua
    Participant

    we have a similar issue with the popovers, it especially occurs when the image size is so small, it flickers and moves on and off the “hover” state.

    #103649

    Zeshan
    Member

    Hi Contigua,

    Thank you for writing in!

    I’m sorry to hear about the issue. Please provide us with your website’s URL so that we can take a closer look to the issue as I’m not experiencing it in our demo websites.

    Thanks!

    #104044

    contigua
    Participant

    http://www.10stamps.de/Produkt/10stamps-box/, in this site, please check the ‘i’ icon right next to the “- 1.000 digitale Stempelkarten”

    #104188

    Rad
    Moderator

    Hi Contigua,

    I seem to be seeing the same thing, let me investigate further. In the meantime you could try using X icon instead of an image. It looks like mouse out event were triggered when hovering at the very center of the image.

    Thanks!

    #105611

    contigua
    Participant

    what is an X icon, where can i get it from ?

    #105646

    Cousett
    Member

    X icons are small icons from a font that accomplishes something similar to what you are trying to do. These two KB articles show different ways to use x icons.
    http://theme.co/x/member/kb/shortcode-walkthrough-icon-list/
    http://theme.co/x/member/kb/shortcode-walkthrough-feature-headline/

    #212397

    Caleb P
    Participant

    Has this been fixed? Im having the same issues @ Boogaloobunks.com/icart

    Thanks,
    CP

    #212660

    Christian
    Moderator

    Hey CP,

    I recommend that you open a separate thread because the longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions.

    Please give us the URL of your site and access to your WordPress admin and FTP so we could login if needed.

    Thanks!