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Archive / Polylang plugin causing 500 error
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  • October 15, 2015 at 6:14 pm #627267

    dkawai
    Participant

    Hi,

    I am on the latest versions of WP and x theme as I just started work on a multilingual site. I am creating the site locally on localhost.

    I am using the “Renew” stack, and tried to upload the Polylang plugin and it immediately caused a 500 error.

    Details say ” http://localhost/jadetree/wp-admin/plugins.php?activate=true&plugin_status=all&paged=1&s= ”

    Once I remove the plugin manually, everything is back to normal. Please let me know what I can do to fix this, any help is greatly appreciated.

    October 15, 2015 at 6:42 pm #627293

    dkawai
    Participant

    Upon further investigation, it seems like any new plugin I install causes a 500 error. I tried another multilanguage plugin, qtranslate, which gave me a 500 error, which made me suspicious so I added Yoast SEO and it returned the same error.

    October 15, 2015 at 7:50 pm #627322

    dkawai
    Participant

    In addition now, I tried to troubleshoot this problem by checking plugins by deactivating plugins and reactivating.

    I deactivated cornerstone in the plugins section, which caused problems, so I removed the file itself from localhost, and reactivated in the x extensions.

    Now the customizer won’t work at all, returning a 500 error. Please help.

    October 15, 2015 at 8:17 pm #627349

    Nico
    Moderator

    Hi There,

    Thanks for writing in.

    Internal Server Error is mostly caused by File Permissions or Low Memory setting of the server.

    Please see this article on how to fix.

    Hope that helps. Let us know how it goes.

    Thanks.

    October 19, 2015 at 6:18 pm #631717

    dkawai
    Participant

    Hi,

    I can’t seem to get this to work.

    I decided to make a new database, installed a fresh new copy of WordPress. Installed xtheme. Installed child theme. Activated the extensions. Got cornerstone.

    Now when I try to install any plugins = 500 error. I can’t change the name of the .htaccess file or remove it as it’s a hidden file on localhost.

    I tried the php.ini memory limit. No dice. Still getting server errors.

    It’s a fresh install so I shouldn’t have any problems. What’s going on?

    October 19, 2015 at 6:58 pm #631750

    dkawai
    Participant

    In addition – I’ve tried to isolate the problem, and it is indeed a problem with X theme.

    Just to test, I switched to a default wordpress theme (2015) and added plugins. Installed with no problem.

    October 20, 2015 at 12:25 am #631955

    Paul R
    Moderator

    Hi,

    Try adding this in your wp-config.php file located at the root directory of your site.

    
define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

    If that doesn’t help, please set-up https://forwardhq.com/ so we can take a closer look.

    Thanks

    October 20, 2015 at 8:16 pm #633445

    dkawai
    Participant

    Thanks for the quick reply.

    I did some trouble shooting myself, and it turned out to be an old version of PHP that was running in Mamp that was causing me all these problems on localhost.

    Once that was fixed, it’s been smooth.

    October 20, 2015 at 10:17 pm #633524

    Nico
    Moderator

    Glad to hear that and also thanks for sharing us the solution we could note that as one of the causing problems in case 500 error in plugins occured.

    Thank you so much. Feel free to ask us again.

    Have a great day! 🙂

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