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Hi there
As per the screenshots attached, I’ve uploaded the plugins through FTP yesterday. I thought it might be a timing issue, but it’s still not showing up today. The plugins do show on my hosting file manager, but they do not show in WP. Only the ones I could upload through wordpress are showing, however wordpress wouldn’t let me upload many plugins as they were too big (especially Rev Slider) so I opted to use FTP.
I’ve also deactivated most non X plugins incase there was a conflict.
It appears that Advanced Custom Fields Pro is not recognizing X theme either.
Sorry, quite a few issues in this post.
I believe everything is up to date (except the Advanced Custom Fields Pro plugin that won’t update I’m getting a Curl error 7: for that plugin) Though I haven’t blocked any IP addresses yet (as per my previous issues, I couldn’t install X because my host provider had IP addresses blocked, this has been fixed)
Hi there,
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:– Link to your site
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
This reply has been marked as private.Hi,
After reviewing the information provided above, I would try checking with your hosting provider on this particular issue as it sounds like something related to your setup is causing this. Typically, this is due server configuration problems (i.e. underpowered, traceroute issues, packet loss, permissions errors, et cetera). Additionally, your host will be able to diagnose things much better due to the fact that they have a more complete view of your account and can work behind the scenes with you. If the problem you are experiencing persists after working with your host, don’t hesitate to let us know and we will be happy to assist you. Any relevant information that you can share with us from your host is also greatly appreciated as it will help us to better ascertain the source of the problem.
Thanks! I will contact them 🙂
You are most welcome. Let us know how it goes. 🙂
