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  • #902425
    tmades
    Participant

    A WordPress plugin I’m using all of a sudden won’t work with my x-child theme. Here is the link to the plugin I’m using:

    Smash Balloon Social Photo Feed – Easy Social Feeds Plugin

    Looking through the forums it looks as though I need to make changes to the theme’s footer and/or header? I’m not sure how to do that in x-child theme.

    Here is a link to my website:

    Home Page

    I’ve disabled the plugin for now because once enabled, I have trouble even logging into WordPress. It makes the whole site crash pretty much.

    #903231
    Darshana
    Moderator

    Hi there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #904461
    tmades
    Participant
    This reply has been marked as private.
    #905338
    Rue Nel
    Moderator

    Hello There,

    You have mentioned that activating the plugin will crash your site. This could be that a fatal error is error once the plugin is active. Can you please enable WP_DEBUG mode? You can do this by opening wp-config.php and adding
    define( 'WP_DEBUG' , true ); just above /* That's all, stop editing! Happy blogging. */ For example:

    define('WP_DEBUG', true);
    
    /* That's all, stop editing! Happy blogging. */

    When you activate the plugin, you should have some error output describing the issue in more detail.

    Hope this helps.

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