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  • June 12, 2016 at 2:04 pm #1038490
    thisantanna
    Participant

    Im trying to acess my plugins and also upgrade my Theme but this message comes up when i try to do so.

    Fatal error: Class ‘X_Addons_Updates’ not found in /home/storage/d/0d/e3/disneydossonhos/public_html/wp-content/plugins/cornerstone/includes/classes/admin/class-updates.php on line 138

    PLEASE HELP ME OUT!!!! THANKS!!

    June 12, 2016 at 10:57 pm #1038965
    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! Temporarily switch your theme with twenty sixteen or twenty fifteen theme. After that, go to plugins section and delete Cornerstone plugin. Now switch again to your X theme or child theme if you are using a child theme. And after that, you can update X and Cornerstone plugin.

    If nothing else works, would you mind providing us the url of your site with login credentials so we can take a closer look and fix the issue? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    To do this, you can make a post with the following info:
    – Link to your site

    – WordPress Admin username / password
    – FTP Hostname
    – FTP Username
    – FTP Password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

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