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[bcoplin]

So I have built many sites using X and multiple of my clients are telling me that randomly when they go to their websites they get this warning.

warning:class_php_incomplete_class has no unserializer in /home/content/p3pnxwpnas03_data02/74/2935174/html/wp-content/object-cashe.php on line 1905

Two of the sites that have contacted me are.
GrowHealthyVending.com
inewlife.church

Can you please help with this? I need to resolve this issue asap.

Thank you in advance.

[Rue Nel]

Hello There,

Thanks for writing in! This sounded like a plugin conflict. You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

And by the way,can you please disable WP_DEBUG mode? You can do this by opening wp-config.php and adding
define( 'WP_DEBUG' , false ); just above /* That's all, stop editing! Happy blogging. */

For example:

define('WP_DEBUG', false);

/* That's all, stop editing! Happy blogging. */

When you revisit the page, you should no longer see the errors.

Hope this helps. Please let us know how it goes.

[bcoplin]

How exactly do I go into the php. and do that? I have refrained from touching the php. simply because the one time I did that I cause syntax errors and it was quite a mess to clean up. Been fearful ever since 🙂

[Rupok]

Hi there,

Thanks for writing back. I understand your concern and it’s fine. But adding the code to wp-config.php file won’t cause any issue. It’s simple and people always change the debug mode when needed. It should fix your issue.

Cheers!

[bcoplin]

Can you walk me through how to go about doing it? How to access the php. file you are referring to. Thanks!

[Prasant Rai]

Hello There,

Thanks for writing in!

You can try connecting to your root WordPress directory via FTP and open the file wp-config.php.

Thanks.

[bcoplin]

So we just checked and it is set to false.

define(‘WP_DEBUG’, false);
require_once( dirname( __FILE__ ) . ‘/gd-config.php’ );
define( ‘FS_METHOD’, ‘direct’);
define(‘FS_CHMOD_DIR’, (0705 & ~ umask()));
define(‘FS_CHMOD_FILE’, (0604 & ~ umask()));

But the issue still remains.

I got an email this morning from someone who experienced the same issue.

[Jade]

Hi there,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

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