[BarlukParticipant]

Hi

I use the photo gallery plugin (tried also with “nextgen”) but on the webpage (site) is only the code visible:

[Best_Wordpress_Gallery id=”8″ gal_title=”Gallery I”]

http://barluk.ch/fotos/?preview=true&preview_id=22&preview_nonce=e934eab0d6.
Wordpress 4.2.3
X Version: 4.0.6
X Shortcodes 3.0.5

btw:
The gallery is working on the entry page only but not on the other sites (Entry page: http://www.barluk.ch).

Thanks for your help.
Lukas

[RupokMember]

Hello Lukas,

Thanks for writing in! It sounds like you might be having an issue with a third party plugin or script. Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.

Note : Although it’s outside of our support, I can give you a possible solution. You can check for the formatting of quotation mark (“) on your code. Seems you have copied it and pasting it, that might wrongly formatted the code. Let’s try by writing (typing) the quotation marks yourself.

[Best_Wordpress_Gallery id="8" gal_title="Gallery I"]

If it’s not still work, contact with the plugin author.

Thank you for your understanding.

Cheers!

[Author]

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