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  • #371689

    maggisam
    Participant

    Hi There,

    Site: http://www.rentadriver.is

    I am hoping someone here can help me solve a plugin problem.
    I am using a pro version of “Easy Pricing Tables” from Fatcatapps and for some reason the parallax photos (the ones with the quotes) are all messed up when I view the site on my iPhone and Tablet. They are Grey, Blurred and pixeled. On the desktop, the site is fine. This first happens when viewing the site in Tablet Portrait and on the iPhone. If I remove the tables shortcodes then everything is fine again.

    I have sent a mail to Fatcatapps, But I think you guys might have a better understanding of what is going on.

    I am a cut and Paster, so I don’t have the required skills to dig any deeper 🙁

    Best Regards
    Magnus

    #372010

    Rad
    Moderator

    Hi there,

    Thanks for posting in.

    Unfortunately, we can’t answer that as we’re not familiar how the plugin works. As for X theme’s parallax, we disabled that feature for mobiles and iPad for same reason, slow performance and lot of issues. Maybe you should get your plugin’s author input why 🙂

    Thanks!

    #372106

    maggisam
    Participant

    I know there is no parallax effect for mobile, and that is OK.
    But why do the background photos that are in the parallax windows get distorted while using the plugin??
    I have 2 screenshots in my Dropbox. 1 where I have no plugin shortcode in X and one with…
    https://www.dropbox.com/sh/pajj4plru7d9kvl/AAAAV738j7wLGhLWsq2g7avKa?dl=0

    Also, I got a reply from fatcatapps.. But it’s kinda cryptic to and he points to you 🙂
    Just to clarify. Du you see the same problem as me on your iphones????

    Hi Magnus,
    When I viewed your website – your pricing table seems to be on a white page and has no display problems?
    If it’s an issue with your theme then I would recommend contacting the support team for your theme’s developer to assess what might be causing that image distortion issue.

    Best regards,
    Rashaan Thompson, Support Engineer
    https://fatcatapps.com/

    #372148

    Zeshan
    Member

    Hi there,

    Please try adding following CSS under Custom > CSS in the Customizer:

    .touchevents .x-section.parallax {
        background-attachment: scroll !important;
        background-position: center center !important;
    }
    

    Thanks!

    #372525

    maggisam
    Participant

    Thank you very Much
    That work like a charm 🙂 You can safely close this thread.

    I am so happy I decided to use X. The Support here and Forum is one of the best on the market 😀

    #372786

    Christopher
    Moderator

    You are most welcome.