[mrivanpParticipant]

Hi.
I have set the demo theme to be intregrity 1. In your demo (http://theme.co/x/demo/integrity/1/) you have a parallax image under the bit thats says ‘incredible shortcuts’.
However when i place my own image here, it is ONLY parallax in ie and not chrome.
Whats going on? Cant be a chrome issue, because chrome shows the parallax fine in your demo.

[mrivanpParticipant]

This reply has been marked as private.

[RadModerator]

Hi there,

Thanks for writing in.

There is a javascript error that causes your parallax not working. Please change your responsive text shortcode’s selector from .x-counter > span to .x-counter span.

And as I can seee, you just started to develop your site. Then please disable your caching plugin, it’s not advisable to use it on development stage. Caching will hold your content for specific time which means your changes will not reflect on real time. It should be use on production mode only.

Thanks.

[mrivanpParticipant]

Okay ive turned off caching. How exactly do I do the bit with changing the responsive text shortcode selector?

[FriechModerator]

Hi There,

The parallax background on “INCREDIBLE SHORTCODES” section, both on your site and our demo is working fine on our end. What version of chrome do you have? For the responsive text please watch our [responsive_text] walkthrough.

Cheers!

[mrivanpParticipant]

Im using the very latest version of chrome.
I dont understand why altering the responsive text will make a difference – the responsive text is at the bottom of that site. Or is there somewhere else i should be altering it? ie – in your first answer, which bit should i be changing?

[RadModerator]

Hi there,

Sorry for the confusion. The responsive text shortcode is added along with your content. And yes at the bottom, you will just need to change the selector via text editing, or by visual composer editing capability.

From :

[responsive_text selector=".x-counter > span"]

to :

[responsive_text selector=".x-counter span"]

It should be as easy as editing texts :), which I think you already did since I can’t find any issue anymore. And your site works okay and parallax works too.

Thanks!

[mrivanpParticipant]

This reply has been marked as private.

[Paul RModerator]

Hi,

Upon checking again, I no longer see a javascript error and your parallax is now working.

I tested it on three different browsers on two computers to be sure.

Please try to clear your browser cache and plugin cache then try again.

Thanks

[mrivanpParticipant]

Same problem. What I dont understand is why you saw a javascript error at first and now you dont, even though i have changed nothing!

I am still not getting parallax. I have cleared browser cache. What plugin cache do you want me to clear?

[Paul RModerator]

Hi,

Not really sure what happened too but I don’t see any javascript errors anymore.

The plugin cache is wp super cache

Please refer to the link below(scroll down to Clear WordPress cache with WP Super Cache)

http://www.inmotionhosting.com/support/edu/wordpress/recommended-wordpress-plugins/clearing-cache-in-wordpress

Here is a video showing your parallax is working on my end.

http://screencast.com/t/r7cXo1Rz3r

Thanks

[mrivanpParticipant]

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[Rue NelModerator]

Hello There,

Can you create a screencast of your site. The parallax in your site is working perfectly in our end.
Please see our screencast http://screencast.com/t/ayy3kOtdiUp

Please let us know how it goes.

[mrivanpParticipant]

well it works perfectly on my wifes computer also..its just my computer (and just on chrome)…but like i said, I CAN get parallax on chrome because http://theme.co/x/demo/integrity/1/ DOES work on my computer.
of course i worry that if it doenst show on my computer..then it may not show on clients computer also.

[Rue NelModerator]

Hello Again,

Please try to clean your Chrome browser’s cache or test your site using Chrome’s incognito window (Chrome, File > New Incognito Window)

Please let us know how it goes.

[Author]

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