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  • May 11, 2016 at 8:08 am #985772
    Charles S
    Participant

    I don’t know what happened

    but ever since I updated my main page jumps to the top every time you go to the bottom.

    WHY?

    test it out yourself here:

    http://aquapurica.nl/

    May 11, 2016 at 10:22 am #986009
    Darshana
    Moderator

    Hi there,

    Thanks for writing in! Please delete your X-shortcodes plugin and then install Cornertone plugin through X Addons section and see.

    Let us know how it goes.
    Thanks!

    May 11, 2016 at 4:18 pm #986597
    Charles S
    Participant

    I did this.

    I still have the same problem.

    I disabled a couple of my plugins.
    I still had the problem.

    It is occuring since the update.

    May 11, 2016 at 9:34 pm #987039
    Prasant Rai
    Moderator

    Hello Charles,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    May 12, 2016 at 3:52 am #987413
    Charles S
    Participant
    This reply has been marked as private.
    May 12, 2016 at 4:25 am #987464
    Rue Nel
    Moderator

    Hello There,

    Thanks for the updates. This issue could come from a 3rd party plugin. Could your please disable all your plugins and activate it one by one at a time? You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Please let us know how it goes.

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