[usimplyseasonParticipant]

Hi,

Just designed a landing page with cornerstone and have tried several times to get it published and have been unable to. The page stays on draft status. Please help!

Thanks!

[DarshanaModerator]

Hi there,

Thanks for writing in! In that case, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

[usimplyseasonParticipant]

This reply has been marked as private.

[LelyModerator]

Hello There,

Thank you for the admin credentials.
Upon checking, I found the following error:
Uncaught ReferenceError: cp is not defined

ConvertPlug version 1.1.0 is now available. Please try to update this plugin.

Always,
X

[usimplyseasonParticipant]

I did. It didn’t work.

[Rue NelModerator]

Hello There,

When you are editing in Cornerstone and would like to publish the page, please go to the settings tab and select “Publish”, Settings > General > Publish.

We would loved to know if this has work for you. Thank you.

[usimplyseasonParticipant]

I did as requested but for the “Thanks” page, and that did not publish the page.

[usimplyseasonParticipant]

Attached screenshot is what i am seeing…

[FriechModerator]

Hi There,

On your admin dashboard navigate to Settings > Permalinks and Save without doing any changes.

Hope it helps, Cheers!

[usimplyseasonParticipant]

Did that! Cornerstone won’t let it change from “Draft” to “Publish”. Is there something wrong with the coding that is doing this despite it giving the “Yahoo” message that the changes have been saved? I think this is a major bug.

[Rue NelModerator]

Hello There,

Regretfully, we cannot replicate this issue from our end. We cannot confirm that this is a bug. We would like your to disable all your plugins except Cornerstone. If you can publish the page, there has to be something with the plugin installed.

And after further investigation, the thank you page has something going on. When editing the page itself, you cannot publish the page. You can see it here: http://prntscr.com/9qat5u

I would recommend create a new blank page and re-create your thank you page. You can just simply do a template import in Cornerstone.

Hope this helps.

[usimplyseasonParticipant]

When i deactivated all my plugins with the exception of Cornerstone, I was able to publish the page. But as soon as I activated my plugins, the page went back to “Draft”. Same thing happens with the blank.

[usimplyseasonParticipant]

This reply has been marked as private.

[Rue NelModerator]

Hello There,

Please try again testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time. We have to know which plugin is causing this. This is a very unusual case. There has to be a plugin that is preventing you from publishing the page.

To know more about refunds and the refund policy, please check it out here:
https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
http://themeforest.net/forums/thread/refund-policy/58600

Thank you.

[Author]

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