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  • #1361841
    Eric
    Participant

    Hi there!

    I have a one page menu set up linking to #x-content-band-1, 2, 3, 4, etc.. but for some reason #4 doesn’t work. I have that container set up in [content_band] [/content_band] and the nav menu item for “contact” linking to #x-content-band-4] but it doesn’t scroll down.

    What did we miss?

    The site seems unsecure because I haven’t renewed our SSL yet, we’re moving hosts.

    Site: https://simplelogicweb.com/

    #1361852
    Eric
    Participant

    I inspected that section and it seems there are several “content bands” on the page. There are 2 content-band-1’s and 2 content-band-3’s. I changed the nav link to content-band-3 and it went to the 3rd one, the “clients” one.

    I guess maybe we should just put the class id name directly in the content band? So does that work like [content_band id=”clients”] [/content_band]

    #1361855
    Eric
    Participant

    That didnt work

    #1362391
    Christopher
    Moderator

    Hi there,

    Please update theme and plugins and provide us with login credentials.

    You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

    If you find anything to be out of date, you can review our update guide.

    Thanks.

    #1362784
    Eric
    Participant
    This reply has been marked as private.
    #1362901
    Rahul
    Moderator

    Hey There,

    Thanks for writing back!

    Unfortunately, the URL is not working here. Shows a Privacy Error.

    Would you mind double checking it?

    Thanks for understanding!

    #1363179
    Eric
    Participant

    That’s why I said this in my last reply; “The SSL needs to be updated, but I’m moving the site to a new host and will update there, but the site is not un secure.”

    #1363681
    Rue Nel
    Moderator

    Hello There,

    Thanks for updating in! Back in your original issue. I have check your site and it seems there are broken Visual Composer shortcodes. http://prntscr.com/e6c2db

    There is a portion that no content band shortcodes. Did you created the page using Visual Composer or you’ve made some changes outside Visual Composer? This is the main reason why the content bands were mixed up. I would recommend that you use this content instead:

    [popup_trigger id="1656" tag="span"][/popup_trigger]
    
    [content_band no_margin="true" inner_container="true" padding_top="0px" bg_image="https://simplelogicweb.com/wp-content/uploads/2017/02/cogs_bg_4.png" padding_bottom="30px !important" border="none"]
    [custom_headline type="center" level="h1" looks_like="h2" accent="true"][icon type="gears"] Your Digital Experts[/custom_headline]
    
    SimpleLogic is a full service digital marketing agency specializing in website design, development and digital marketing. Whether your business is making its first leap into the online space or need a better online marketing strategy to maximize your potential, Simplelogic offers a variety of comprehensive digital marketing products & services that are easy to understand and will help your business succeed.
    
    [column type="1/4"]
    <div class="services_block">[icon style="font-size:48px; color:#333333; text-align:center" type="globe"]<span style="color: #db6925;">
    DIGITAL MARKETING</span>
    [line]</div>
    Difference-making digital marketing campaigns require innovative strategy and leading technology. SimpleLogic offers online advertising solutions that make it faster and easier to reach more people who are ready to embrace your brand.[/column]
    
    [column type="1/4"]
    <div class="services_block">[icon style="font-size:48px; color:#333333; text-align:center" type="desktop"]<span style="color: #db6925;">
    WEBSITE DESIGN</span>
    [line]</div>
    Let us build your business a professional web design that will grab your customer’s attention while providing them with all the details they need to connect with your organization in a fully responsive experience no matter where they find you.[/column]
    
    [column type="1/4"]
    <div class="services_block">[icon style="font-size:48px; color:#333333; text-align:center" type="credit-card"]<span style="color: #db6925;">
    ECOMMERCE WEBSITES</span>
    [line]</div>
    Ready to take the plunge and start selling your products online? A professional e-commerce website is one of the most critical elements to your online success. A well designed site builds trust, improves conversions and generates more sales.
    [/column]
    
    [column type="1/4"]
    <div class="services_block">[icon style="font-size:48px; color:#333333; text-align:center" type="cog"]<span style="color: #db6925;">
    WEBSITE MAINTENANCE</span>
    [line]</div>
    Keep your website fresh with updated content, images, blogs and more. Search engines want to see content updated on a regular basis and it keeps them coming back improving your site's chance of ranking well in the search results.[/column]
    [/content_band]
    
    [content_band no_margin="true" inner_container="true" padding_top="0px" bg_image="https://simplelogicweb.com/wp-content/uploads/2017/02/cogs_bg_4.png" padding_bottom="30px !important" border="none"][column type="1/1"]
    
    [vc_media_grid element_width="3" gap="0" item="976" initial_loading_animation="fadeInUp" grid_id="vc_gid:1486499117015-ccfd3fb9-48f3-10" include="1109,1111,1112,1116,1113,1117,1114,1115,1189,1190,1191,1192"]
    
    [/column]
    [/content_band]
    
    [content_band no_margin="true" inner_container="true" bg_image="https://simplelogicweb.com/wp-content/uploads/2017/02/quotes_bg_2.png"]
    [custom_headline type="center" level="h1" looks_like="h2" accent="true"][icon type="quote-left"] A Few Words from Our Clients[/custom_headline]
    [testimonials_cycle theme="default_style" count="10" order_by="date" order="ASC" hide_view_more="0" testimonials_per_slide="1" transition="fade" timer="5000" pause_on_hover="true" auto_height="container" show_pager_icons="1"]
    [/content_band]
    
    [content_band no_margin="true" bg_color="#db6925" border="all" inner_container="true" padding_top="25px" padding_bottom="45px"]
    [custom_headline type="center" style="color:#ffffff" level="h1" looks_like="h2" accent="true"][icon type="phone"] Seen Enough? Get in Touch.[/custom_headline]
    <div class="get_in_touch_container">
    
    [gravityform id="1" title="false" description="false"]
    <p style="color: #ffffff;">* We promise, No spam.</p>
    
    </div>
    [/content_band]

    Hope this helps. Please let us know how it goes.

    #1364587
    Eric
    Participant

    Thanks for that. I did half the home page using short codes and about the other half using visual composer. I learned you can’t do that!

    Thanks again!

    #1364667
    Eric
    Participant

    One last thing on this. I pasted your code into the home page and noticed that the media grid/ our work was in a container, so i added “false” to inner_container which worked the way we want it to. But there is padding/ margin under this container even though its set to no_margin=”true” but its noticeable because of the “quotes” background image in the next content band. You can also see it if you click on “clients” in the main nav, it goes right the the top of that container, but you can see the padding at the bottom of the previous content band underneath the sticky header.

    This where I would use Visual Composer to fix that, but I don’t want to mess up the code again. Can you look at this?

    Thank you for your support!

    #1365301
    Rue Nel
    Moderator

    Hello There,

    Thanks for updating in! Please update the content band for the media grid and make use of this code:

    [content_band no_margin="true" style="margin: 0 auto; padding: 0;" inner_container="true" padding_top="0px" bg_image="" padding_bottom="0" border="none"][column type="1/1"]
    
    [vc_media_grid element_width="3" gap="0" item="976" initial_loading_animation="fadeInUp" grid_id="vc_gid:1486499117015-ccfd3fb9-48f3-10" include="1109,1111,1112,1116,1113,1117,1114,1115,1189,1190,1191,1192"]
    
    [/column]
    [/content_band]

    Please let us know if this works out for you.

    #1365838
    Eric
    Participant

    The margin is still there. 🙁 https://simplelogicweb.com/

    #1365998
    Joao
    Moderator

    Hi Eric,

    Please add the following code to Appereance Customizer Custom CSS

    
    .vc_gitem-zone {
        margin-bottom: -1px;
    }

    Hope it helps

    Joao

    #1366033
    Eric
    Participant

    Its still there! I don’t know what is causing the margin. 🙁

    #1366222
    Joao
    Moderator

    Hi There,

    I dont see any margins, the white margin that was before is now gone, please clean your browser cache and test again,

    If I am misunderstanding what you are complaining about please provide a screenshot to clarify.

    Thanks

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