Hi there!
Hi there,
There is a new support process that we emailed everyone about a few days ago, and you can read more about it here: https://theme.co/apex/forums/topic/welcome-to-the-general-forum-please-read-this-first/.
In the future, if you’d like direct support from our dedicated support team please open a support ticket via your support page here: https://theme.co/apex/support/.
This new general forum is not actively monitored for support enquiries and is for general discussion amongst community members.
Thanks!