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[spuron1]

We were having troubles with our old theme and I just purchased x to replace it.

It is a membership site with many pages already created with visual composer.

After activating X the pages created with visual composer do no appear properly.

I tried removing Visual Composer and loading it again through X but that did not help.

Please see attached

Thanks for all help ahead of time! I have got to get up and running fast!

[Christopher]

Hi there,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[spuron1]

This reply has been marked as private.

[spuron1]

I was able to resolve the problem with learndash! It works with the renew stack. Yeah!

1. Still having trouble with visual composer. There are also images missing in various places within visually composer Hopefully you can help me upon logging in.

2. I have a comment box showing on every page can you please tell me how to get rid of this?

3. not terribly important but is there a place to set the footer menu to not be in all caps?

4. I thought I had read that there was a way to have thumbnails automatically resized? Is this a plugin or a part of the theme? some of the featured images are really big.

Thank you in advance for everything!

[Christopher]

Hi there,

#1 Currently VC v4.9.2 is supported while you’re using 4.11.1, please remove this plugin and install ir again from Addons page.
Please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

#2 Disable comment from Settings -> Discussion.

#3 Please add the following code in Customize -> Custom -> CSS :

.x-colophon.bottom .x-nav li a {
    text-transform: none;
}

#4 Please add this as well :

.single-post .entry-featured{
width:50%;
}

Hope it helps.

[spuron1]

I did as you asked, I deleted visual composer and reloaded it through the x page.

And it reloaded 4.11.1 for some crazy reason, please see attached.

I thought that I had already tried that.

Also I did not have any conflicts with v/c before switching to x
Any ideas?

[Rue Nel]

Hello There,

Please make sure that all elements is enabled so that it will be displayed correctly. And please try to disable X integration in VC by going to Visual Composer Settings > X Integration. Using Visual Composer vanilla version could resolve this issue.

Please let us know how it goes.

[spuron1]

Problem fixed! Thank you! Just to let you know using visual composer vanilla version worked.

Still having trouble with comments showing but I will try to get help with that.

I will admit I was not sure about the theme at first. But now I am loving it so far.
Loads fast and looks great.

Thank you!

[Prasant Rai]

Happy to hear that. Feel free to ask us again. Have a great day! 🙂

[Author]

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