[bigdreamsParticipant]

Hello,

website: brandpackage.at

Problem: If we post our Company Website on Facebook there is a picture that can’t be shown, if we look into the Facebook debugger, they call this og:image and its written that a specific image is to small or can’t be found on the website.

Its really new to us, could u help us where we can change this in the x theme. thank you!

Develop Source were we read this:
https://developers.facebook.com/tools/debug/og/object?q=http%3A%2F%2Fbrandpackage.at%2F&__mref=message_bubble

thank you!

[bigdreamsParticipant]

i think this could be the problem..

Meta Tag <meta property=”og:image” content=”” />

where can i set this?

thank you!

[Paul RModerator]

Hi,

You can set it under social > SOCIAL FALLBACK IMAGE in the customizer

Hope that helps

[bigdreamsParticipant]

ok i set this in the customizer but it still not working.

:/

thanx

[Rue NelModerator]

Hello There,

I’d recommend that you clear your caching plugin, and disable it during development. This can cause Customizer changes to not take place on the front end. It will eventually show up when the cache regenerates, but it’s not ideal if you’re looking to see your changes immediately. Caching plugins are best to turn on only when you’ve finished building the site.

To assist you better with this issue, would you mind providing us the url of your site with login credentials so we can take a closer look? You may have missed a setting or maybe a conflict with something. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

To do this, you can make a post with the following info:
– Link to your site

– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thank you.

[Author]

Posts