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  • April 2, 2016 at 7:40 pm #864152

    Aqu1ver
    Participant

    http://www.pkmediasharing.com, WordPress 4.4.2, Cornerstone 1.2.2

    Hello guys.
    I have just bought this theme and installed it. I started designing my site using Cornerstone and everything were going smooth. When I finished with Cornerstone I moved to Customize section. I made all set ups and tried to save/publish with out any effect. Nothing were saved and I lost all my project. I did that twice and twice Customizer did not save any changes.
    I`d like to add that once I went to customize section through Cornerstone and once through dashboard.
    Before I install X theme I was editing other theme and everything was working properly. I don¬t know what is wrong. Any idea?
    Thank you for assistance

    April 3, 2016 at 4:00 am #864502

    Christopher
    Moderator

    Hi there,

    Please check this article to solve the issue with customizer : https://community.theme.co/kb/solutions-to-potential-setup-issues-customizer/

    Hope it helps.

    April 3, 2016 at 7:42 am #864632

    Aqu1ver
    Participant

    DEMO CONTENT link doesnt work. Where else can I find XCS files?

    April 3, 2016 at 8:10 am #864660

    Aqu1ver
    Participant

    ok I found all demo contents but there is not Agency one what Im running at this moment

    April 3, 2016 at 9:56 am #864713

    Aqu1ver
    Participant

    I loaded other XCS demo content and still customizer doesn`t save profile. I have tried already to uninstall all plugins and themes so I will able to make clean installation process on X theme but still negative. Also cleared caches. Could you look at my website I would provide you with log in info please?

    April 3, 2016 at 10:16 am #864731

    Aqu1ver
    Participant
    This reply has been marked as private.
    April 3, 2016 at 1:23 pm #864883

    Aqu1ver
    Participant

    so I didnt give up and started checking plugins one by one. I found out that two plugins bugging customizer, first BuddyPress and X-ContentDock. When I deactivated them customizer started working properly .

    April 3, 2016 at 8:56 pm #865216

    Christian
    Moderator

    Hey there,

    Sorry but I couldn’t login with the given password. I’d like to check why Content Dock is causing the Customizer not to save.

    Thanks.

    April 3, 2016 at 11:03 pm #865335

    Aqu1ver
    Participant
    This reply has been marked as private.
    April 4, 2016 at 4:19 am #865627

    Rue Nel
    Moderator

    Hello There,

    Thanks for the login. Judging on the number of plugins active in your site, you have suffered PHP memory exhaustion. Could you please increase your memory allocated to PHP a little more. To increase it, please edit your wp-config.php file and insert these lines:

    define( 'WP_MEMORY_LIMIT', '512M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

    You can add it before the line
    /*That's all, stop editing! Happy Blogging. */

    We would loved to know if this has work for you. Thank you.

    April 4, 2016 at 6:47 am #865773

    Aqu1ver
    Participant
    This reply has been marked as private.
    April 4, 2016 at 8:51 am #865921

    Paul R
    Moderator

    Hi,

    Please let us know how it goes.

    Thanks

    April 4, 2016 at 9:59 am #866058

    Aqu1ver
    Participant

    Hi
    I increased memory and custimizer started working with X-ContentDock but still not working with BuddyPress.

    Thank you very much

    April 4, 2016 at 4:13 pm #866573

    Jade
    Moderator

    Hi there,

    I have tried to check on your site again but it seems like the site is reset and the logins are not working anymore.

    Would you mind providing the most recent ones? Thank you.

    April 5, 2016 at 12:56 am #867138

    Aqu1ver
    Participant
    This reply has been marked as private.
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