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Archive / No Update to 4.4 shows for X Theme on WP Multisite
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  • March 31, 2016 at 2:20 pm #861300
    Patrick Steil
    Participant

    On my dev and live multi-site installs I have X 4.3 installed. Neither of them are showing an update available for my X Theme.

    Any advice?

    March 31, 2016 at 3:52 pm #861451
    Craig Allan Teich | FormulaWP
    Participant

    I’m having this same issue. And you can’t do it manually by deleting X and installing the new one because that would involve changing every subsite to a different theme (even when using child themes), which would be a HUGE pain plus unacceptable. Please provide a solution for this. I suspect that remaining with 4.3.1 is causing a whole slew of issues I’m having with Cornerstone on every site currently.

    March 31, 2016 at 5:01 pm #861541
    Patrick Steil
    Participant

    Thanks Craig, good to know we’re not alone 🙂

    March 31, 2016 at 10:09 pm #861865
    Prasant Rai
    Moderator

    Hello Patrick,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    March 31, 2016 at 10:10 pm #861869
    Prasant Rai
    Moderator

    Hello Craig,

    Thanks for writing in!

    We request you to please create a separate ticket and share login information in a private reply.

    Thanks.

    April 1, 2016 at 8:03 am #862515
    Craig Allan Teich | FormulaWP
    Participant

    I did all that here: https://community.theme.co/forums/topic/x-not-updating-on-multisite-newest-release-of-cornerstone-not-working/

    April 1, 2016 at 10:05 am #862662
    Patrick Steil
    Participant
    This reply has been marked as private.
    April 1, 2016 at 6:36 pm #863241
    Rad
    Moderator

    Hi guys,

    Unfortunately due to the nature of multi-site, the automatic update may or may not work intermittently. X automatic update will only work where X theme is active since the code is in it. And since network admin is just an admin with no active theme, then there is no way for theme’s code to run, the code that checks validation and updates. The theme needs to run for update check to work.

    For now, please do updates manually.

    Thanks.

    April 2, 2016 at 1:06 pm #863973
    Denis Bolvinov
    Participant

    Hi! Is there any way to update theme from validated site admin (not from network admin)?

    April 3, 2016 at 2:50 pm #864951
    Rad
    Moderator

    Not possible with multi-site, all updates are done through network admin. Thanks!

    April 4, 2016 at 1:50 pm #866388
    Patrick Steil
    Participant

    When I have time, I plan to try and use this plugin to update the Theme:

    Easy Theme and Plugin Upgrades

    Any thoughts? If you all can test this, then at least we have a good workaround for this issue until you all figure out a better solution, thanks!

    Patrick

    April 4, 2016 at 11:30 pm #867052
    Christian
    Moderator

    Hey Patrick,

    I’m sorry but we have not tested that plugin so we could not guarantee its results.

    Thanks.

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