[Patrick SteilParticipant]

On my dev and live multi-site installs I have X 4.3 installed. Neither of them are showing an update available for my X Theme.

Any advice?

[Craig Allan Teich | FormulaWPParticipant]

I’m having this same issue. And you can’t do it manually by deleting X and installing the new one because that would involve changing every subsite to a different theme (even when using child themes), which would be a HUGE pain plus unacceptable. Please provide a solution for this. I suspect that remaining with 4.3.1 is causing a whole slew of issues I’m having with Cornerstone on every site currently.

[Patrick SteilParticipant]

Thanks Craig, good to know we’re not alone 🙂

[Prasant RaiModerator]

Hello Patrick,

Thanks for writing in!

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[Prasant RaiModerator]

Hello Craig,

Thanks for writing in!

We request you to please create a separate ticket and share login information in a private reply.

Thanks.

[Craig Allan Teich | FormulaWPParticipant]

I did all that here: https://community.theme.co/forums/topic/x-not-updating-on-multisite-newest-release-of-cornerstone-not-working/

[Patrick SteilParticipant]

This reply has been marked as private.

[RadModerator]

Hi guys,

Unfortunately due to the nature of multi-site, the automatic update may or may not work intermittently. X automatic update will only work where X theme is active since the code is in it. And since network admin is just an admin with no active theme, then there is no way for theme’s code to run, the code that checks validation and updates. The theme needs to run for update check to work.

For now, please do updates manually.

Thanks.

[Denis BolvinovParticipant]

Hi! Is there any way to update theme from validated site admin (not from network admin)?

[RadModerator]

Not possible with multi-site, all updates are done through network admin. Thanks!

[Patrick SteilParticipant]

When I have time, I plan to try and use this plugin to update the Theme:

https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/

Any thoughts? If you all can test this, then at least we have a good workaround for this issue until you all figure out a better solution, thanks!

Patrick

[ChristianModerator]

Hey Patrick,

I’m sorry but we have not tested that plugin so we could not guarantee its results.

Thanks.

[Author]

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