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  • #858713

    tlauen
    Participant

    I’ve updated to 4.4.0 (and now 4.4.1) on most of my sites, but I’m also running a wordpress network at http://www.løyndomen.no where I haven’t gotten the option to update to the newest version of X, but I got the Cornerstone update… X is thus still version 4.3.4 and Cornerstone 1.2.1.

    Why isn’t the X theme pushing for an update as well?

    #858755

    Alexander
    Keymaster

    You should see the update if you are validated. Try going to Dashboard > Updates and clicking “Check Again” to force WordPress to search for updates.

    #858803

    tlauen
    Participant

    I’ve been doing that hourly since yesterday. I’ve also validated it…

    #858834

    tkcostello
    Participant

    Same boat here – Running WordPress multisite and no update has been pushed to me yet.

    #858967

    tlauen
    Participant

    New Cornerstone update pushed to the network, but still nothing for X…

    #859184

    Rupok
    Member

    Hi there,

    Thanks for updating. Latest versions (v1.2.1 and v1.2.2) contains fixes for the standalone version. So you don’t need to worry about that and there is no hurry if you can’t see the update on your end.

    If you are using standalone version (you need separate license for this) then you can download this from CodeCanyon.

    Hope this makes sense.

    Cheers!

    #859207

    tlauen
    Participant

    I don’t have the standalone version of Cornerstone, I only have X. The updates for Cornerstone is pushed, but not for X. I want to update X to the latest version.

    #859250

    Alexander
    Keymaster

    Hi there,

    Is X active on the main site? This is required for multisite updates. I’m not sure why else it wouldn’t show the update, but we’ll take a look to see if it’s anything on our end. You can also update manually if needed. The latest version is available on ThemeForest.

    #859265

    tlauen
    Participant

    Yea, it’s active and validated on the main site.

    #859965

    Rue Nel
    Moderator

    Hello There,

    To assist you better with this issue, would you mind providing us the url of your site with login credentials so we can take a closer look and fix the issue? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    To do this, you can make a post with the following info:
    – Link to your site

    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    #860665

    tlauen
    Participant
    This reply has been marked as private.
    #861350

    Rad
    Moderator

    Hi there,

    Thanks, but I don’t see Dashboard > Update for your main site. We’ll continue checking, looks like bug between X and multi-site.

    For the meantime, please manually update your X theme https://community.theme.co/kb/updating-your-theme-and-plugins/

    Thanks!

    #861369

    tlauen
    Participant

    You’re on løyndomen.no/wp-admin/network, right? Because that’s where all updates on a wp-network goes, not the main page (løyndomen.no/wp-admin).

    #861566

    tlauen
    Participant

    Did a manual update, but I hope it’ll push in the future 🙂

    #861965

    Rupok
    Member

    Hopefully you won’t face it in future.

    Cheers!