[Joerg SParticipant]

Even if I disable all plugins my website is completely ruined after I run the X-update to 4.4.1 :-/

[Prasant RaiModerator]

Hello Joerg,

Thanks for writing in!

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[Joerg SParticipant]

This reply has been marked as private.

[Paul RModerator]

Hi,

I can’t login to ftp using the details you provided.

Please install the required plugin cornerstone.

Check on Addons > HOme -http://screencast.com/t/xOxU7kSHFx

Thanks

[Joerg SParticipant]

Thank you for your quick help.
I found that the automatic install of cornerstone has failed.
After removing the folder in plugin-dir the check for updates was able to install Cornerstone. But why did this happen (Cornerstone was working fine till the update)?! How can I prevent this the next time?

[JadeModerator]

Hi Joerg,

It might be that the connection timed out in the process of updating Cornerstone. We can’t really tell how to avoid this as there are quite a few factors that would cause the update to fail.

[Joerg SParticipant]

I found the problem in the file system. Seemed to be temporary files that were locked and not removable. So it might have broken the update process.
Thanks a lot!

[Paul RModerator]

You’re welcome and thanks for letting us know. 🙂

[Author]

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