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  • February 21, 2017 at 9:14 am #1379918
    alexgerdisch311@gmail.com
    Participant

    Hello everyone,

    I purchased an additional X license yesterday and have the PayPal confirmation e-mail.

    In my account I only see my original license (purchased a couple of months ago).

    Where is the new license that I purchased last night?

    Thanks much,
    Alex

    February 21, 2017 at 9:24 am #1379925
    alexgerdisch311@gmail.com
    Participant

    Update: I see BOTH license purchases in my Envato account, but do not see both licenses in my Themeco account.

    February 21, 2017 at 9:39 am #1379954
    Joao
    Moderator

    Hi Alex,

    On this account I can see you have two licenses.

    You should be able to see them by accessing :

    https://community.theme.co/my-account/

    If you are still facing any issues, please provide the license numbers so we can take a closer look on what is happening.

    Joao

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