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  • April 15, 2016 at 3:59 pm #884842
    Painter-Sue
    Participant

    I do not think I got a good install. I think I may have uploaded the wrong Zip. I uploaded x.zip. When I tried to upload the package Zip, it did not complete. Error message said style.css file missing.

    April 16, 2016 at 5:45 am #885593
    Thai
    Moderator

    Hi There,

    In this case, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link login to your site
    – WordPress Admin username / Password
    – FTP Account

    Don’t forget to select Set as a private reply. This ensures your information is only visible to our staff.

    Thanks.

    April 17, 2016 at 1:50 pm #887037
    Painter-Sue
    Participant
    This reply has been marked as private.
    April 18, 2016 at 12:19 am #887523
    Rupok
    Member

    Hi there,

    Thanks for writing in! It seems you are trying to upload the full package of theme that contains the theme and other files. Please upload the installable WordPress theme only to get it done correctly. If you can’t determine the installable theme folder or zip file, you can download the installable theme from themeforest or here – https://community.theme.co/dashboard/

    You can also place the extracted theme folder under wp-content/themes/ folder using FTP.

    Also please follow the installation video to understand it better – https://community.theme.co/kb/theme-installation/

    Hope this helps.

    Cheers!

    April 18, 2016 at 5:47 pm #889032
    Painter-Sue
    Participant

    I uploaded x.zip and installed it. My site is up and running. The only issue is that I do not have the plug-in XShortcodes that your instructions call to activate. This is why I thought I had a bad install. Searching the Forum it seems that this Plug-in is no longer used. Is this the case? If so, I am good.

    April 19, 2016 at 4:37 am #889627
    Jack
    Keymaster

    Hi there,

    Thanks for writing in!

    Sorry for the confusion, we’re working on updating those instructions. That’s correct, X shortcodes is no longer used. It was replaced by Cornerstone, which installs automatically on install of X. 🙂

    Let us know if you have any problems, we’re here to help.

    Thanks!

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