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Archive / Need updated WooCommerce my-account.php file please
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  • March 8, 2017 at 4:56 am #1398884

    Ronald
    Participant

    Hello,

    I am using a multi vendor plugin and this plugin will not function as intended because It requires an updated my-account.php template file compatible with the latest version of Woocommerce please.

    Kind Regards
    Ronald.

    PS. Website is eknows.co.za, not live and behind construction screen.

    March 8, 2017 at 7:16 am #1399011

    Jade
    Moderator

    Hi Ronald,

    Would you mind providing more info on what needs to be updated to the my-account.php file so that we can assist you further?

    Thank you.

    March 8, 2017 at 10:08 am #1399210

    Ronald
    Participant

    Hi Jade.

    Thank you for your reply.

    I am not sure what the answer is but I can provide the website error:
    Your theme version of my-account.php template is deprecated since version 2.6! Use the latest version, which supports multiple account pages and navigation, from WC 2.6.0 instead. in /usr/www/users/eknowkxgar/wp-includes/functions.php on line 3829

    The plugin developer wrote this:
    this means you use an old version of my-account.php template. Probably the theme author released a new version of this but you override it by child theme and you need to update it. You can use a tools for file diff, in this way you can view the difference between your file and latest theme file and you can edit you custom file to update it and remove the error(s). To compare the file content with this tool: https://www.diffchecker.com/

    Please let me know if you need login?

    Kind Regards
    Ronald.

    March 8, 2017 at 1:03 pm #1399469

    Darshana
    Moderator

    Hi Ronald,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    March 8, 2017 at 1:24 pm #1399489

    Ronald
    Participant
    This reply has been marked as private.
    March 8, 2017 at 2:15 pm #1399555

    Darshana
    Moderator

    Hi there,

    I see that you have installed WooCommerce v2.6.14 on your site. Currently we recommend WooCommerce v2.6.9 that is compatible with X theme. You can download the relevant version from here (https://wordpress.org/plugins/woocommerce/developers/) and downgrade your plugin.

    Also we have a version compatibility guide located here (https://community.theme.co/kb/version-compatibility/).

    Thanks!

    March 10, 2017 at 6:26 am #1401796

    Ronald
    Participant

    Thank you for the info, do you have any time frame as to when X will be compatible with the latest WooCommerce?
    Unfortunately the plugin I purchased for this website requires the latest version of WooCommerce to function correctly.

    I really don’t want to change the theme.

    Regards
    Ronald.

    March 10, 2017 at 8:52 am #1401942

    Rahul
    Moderator

    Hey There,

    Unfortunately, we don’t have any words on the update. You can follow the changelog section to get latest updates made to the theme.

    https://theme.co/changelog/

    Thanks for understanding!

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