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  • April 30, 2015 at 3:22 pm #262529

    rock1media
    Participant

    Hello,

    I have a question about your X theme for WordPress. Hopefully you can help me out here.

    Everything runs smoothly and perfectly, although when I start to view the site on a mobile device/responsive view, I notice the navigation menu doesn’t work. No menu comes up and isn’t clickable on a tablet/mobile device. What can I do (in terms of code, edits, etc) to fix this problem?

    I’m running WordPress version 4.2.1 and X theme at version 3.2.5 (Integrity).

    Here is the URL to the live site: http://www.visualcreations.co/

    Thanks!

    April 30, 2015 at 7:20 pm #262689

    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in!

    It seems that you have enabled coming soon mode on your website. Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    May 1, 2015 at 5:27 pm #263370

    rock1media
    Participant
    This reply has been marked as private.
    May 1, 2015 at 11:21 pm #263567

    Rad
    Moderator

    Hi there,

    Looks like the script responsible for mobile collapse isn’t active or installed. Would you mind installing X shortcodes plugin too?

    Thanks!

    May 5, 2015 at 7:43 pm #266535

    rock1media
    Participant

    Thanks, that solved the problem!

    May 6, 2015 at 12:13 am #266703

    Christian
    Moderator

    You’re welcome. Glad we could help. 🙂

    June 4, 2015 at 4:34 am #292333

    idesigniw1968
    Participant

    I also have the same problem: X is updated to latest version, I also have short codes installed and activated. Still no luck with responsive menu. I have tried disabling other plugins, but still no joy. Please help! Thank you.

    http://www.vocal-chords.co.uk

    June 4, 2015 at 2:32 pm #292766

    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in!

    We have tested your website on multiple mobile device using an emulator and we are not able to replicate the issue at our end. Navigation menu on mobile is working fine. We request you to kindly clear your browser cache and try again.

    Hope that helps.

    Thanks.

    October 14, 2015 at 1:39 am #624301

    rachaelmack
    Participant

    Hi, mine isn’t working either. My shortcodes are installed and up to date.

    Thank you

    October 14, 2015 at 1:43 am #624304

    Lely
    Moderator

    Hello Rachael,

    Please share your site URL so we can check and help you better. Thanks.

    October 30, 2015 at 8:47 am #646277

    aliciap111
    Participant

    Hello,

    I do not see my navigation on mobile. I activated the ‘cornerstone’ plugin. Cleared cache etc. Is there something else I am supposed to do? I am unsure where/how to activate the shortcodes. I thought that was all part of the cornerstone plugin.

    Site: http://adventurousnerd.com/

    Thank you.

    October 30, 2015 at 12:12 pm #646527

    Zeshan
    Member

    Hi there,

    Thanks for writing in!

    To resolve the issue, please use this CSS code under Custom > CSS in the Customizer:

    a.x-btn-navbar,
a.x-btn-navbar.collapsed {
    color: #000;
}

a.x-btn-navbar:hover,
a.x-btn-navbar.collapsed:hover {
    color: #333;
}

    Thank you!

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