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  • #1370392
    KleineLady
    Participant

    I want to have two sliders on my website. The first slider works excellent. But on the second slider nothing happens.
    I have linked a view images with other sliders, but none of them works. And if I go to the slides and want go back with the buttons, also nothing happens at all.
    WordPress, X-Theme, Plugins…all versions are current and the plugins don’t have any conflict.

    Please, can you help me? Thank you!

    #1370396
    Paul R
    Moderator

    Hi,

    Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation.

    #1370410
    KleineLady
    Participant
    This reply has been marked as private.
    #1370507
    Lely
    Moderator

    Hello There,

    Thank you for the credentials.
    Would you mind pointing us to the exact page/URL where there is an issue on the slider?

    #1370552
    KleineLady
    Participant
    This reply has been marked as private.
    #1371297
    Lely
    Moderator

    Hi There,

    Upon checking, there is an error on Cornerstone and it is not rendering properly. See attached screenshot.
    Can you test first for a plugin conflict? You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time. If this doesn’t work, try also to switch from child theme to main X theme just to check that this is not a result of any customization. Please note to backup your site before doing this. Do let us know how this goes.

    #1371527
    KleineLady
    Participant

    Good morning!
    I tried all things you have recommended. Unfortunately, nothing changes. A view weeks ago, it works. Then I made a reset and began anew. Do you think, it’s better to reset again the complete website?

    #1371673
    Lely
    Moderator

    Hello There,

    If you have a working backup, yes you may try to reload the backup. Do let us know how this goes.

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