Tagged: x
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April 10, 2016 at 1:29 pm #875420
itshakdealParticipantHey, like you can see on my website https://lovelly.fr impossible to open the menu, the other section don’t appear when you go over with your mouse.
Please help, me.
April 10, 2016 at 1:34 pm #875423
itshakdealParticipantThis reply has been marked as private.April 11, 2016 at 12:42 am #875938
RupokMemberHi there,
Thanks for writing in! Upon checking your website I can see your menu is working fine as expected. Would you check again with a different browser and confirm with a screencast?
Cheers!
April 11, 2016 at 9:45 am #876531
itshakdealParticipantOk it finally work fine after purge the cache, thank you
April 11, 2016 at 10:50 am #876646
itshakdealParticipantThe problem come back, I don’t know why, and I find another problem : when I click on a product image, it redirect me to the page of the image and no on the diaporama. The 2 problem are link because when the one was solve the other was solve to, can you help me please ?
Thank youApril 11, 2016 at 1:19 pm #876931
RupokMemberHi there,
Thanks for updating. I can’t replicate this either. It seems fine on my end – http://recordit.co/PedfIF15cc

Maybe you are trying to load this before the script load or something.
Kindly try from a different browser.
Cheers!
April 11, 2016 at 7:54 pm #877399
itshakdealParticipantAnd for the menu you don’t answer me ? Sorry but the problem is not resolve for me, what can I do please ? The menu and the image are bug
April 12, 2016 at 5:30 am #878024
ChristopherModeratorHi there,
Please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
let us know how it goes.
April 12, 2016 at 9:25 am #878369
itshakdealParticipantThis is not a conflict plugin, with all the plugins desactivate I got the same problem. Please help me
When I have desactivate and reactivate all plugins it work for 5s and after rebug, what is the problem ?April 12, 2016 at 9:51 am #878416
itshakdealParticipantIt work great on internet explporer, but not work on mozzilla and chrome, i’ve delete the cache but same problem
April 12, 2016 at 6:18 pm #879079
JadeModeratorHi there,
I have checked the console while viewing your site and there is a JS error present on the page. This might be the cause why the dropdowns are not working.
For us to check further, would you mind providing us with your FTP details so we can take a closer look?
Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.
April 12, 2016 at 6:54 pm #879104
itshakdealParticipantThis reply has been marked as private.April 13, 2016 at 5:39 am #879746
ThaiModeratorHi There,
Please add the following CSS under Customizer > Custom > Global CSS:
.x-navbar .desktop .x-nav li:hover > ul.sub-menu { display: block; }Hope it helps 🙂
April 13, 2016 at 8:55 am #880030
itshakdealParticipantThank you so much, that solve the problem of the menu, but I still have the problem with the gallery on the product page that don’t open. And all my description have dissapear
April 13, 2016 at 8:56 am #880031
itshakdealParticipantAnd its impossible to add reviews on the products pages.
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