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  • #875420
    itshakdeal
    Participant

    Hey, like you can see on my website https://lovelly.fr impossible to open the menu, the other section don’t appear when you go over with your mouse.

    Please help, me.

    #875423
    itshakdeal
    Participant
    This reply has been marked as private.
    #875938
    Rupok
    Member

    Hi there,

    Thanks for writing in! Upon checking your website I can see your menu is working fine as expected. Would you check again with a different browser and confirm with a screencast?

    Cheers!

    #876531
    itshakdeal
    Participant

    Ok it finally work fine after purge the cache, thank you

    #876646
    itshakdeal
    Participant

    The problem come back, I don’t know why, and I find another problem : when I click on a product image, it redirect me to the page of the image and no on the diaporama. The 2 problem are link because when the one was solve the other was solve to, can you help me please ?
    Thank you

    #876931
    Rupok
    Member

    Hi there,

    Thanks for updating. I can’t replicate this either. It seems fine on my end – http://recordit.co/PedfIF15cc

    Maybe you are trying to load this before the script load or something.

    Kindly try from a different browser.

    Cheers!

    #877399
    itshakdeal
    Participant

    And for the menu you don’t answer me ? Sorry but the problem is not resolve for me, what can I do please ? The menu and the image are bug

    #878024
    Christopher
    Moderator

    Hi there,

    Please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    let us know how it goes.

    #878369
    itshakdeal
    Participant

    This is not a conflict plugin, with all the plugins desactivate I got the same problem. Please help me
    When I have desactivate and reactivate all plugins it work for 5s and after rebug, what is the problem ?

    #878416
    itshakdeal
    Participant

    It work great on internet explporer, but not work on mozzilla and chrome, i’ve delete the cache but same problem

    #879079
    Jade
    Moderator

    Hi there,

    I have checked the console while viewing your site and there is a JS error present on the page. This might be the cause why the dropdowns are not working.

    For us to check further, would you mind providing us with your FTP details so we can take a closer look?

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #879104
    itshakdeal
    Participant
    This reply has been marked as private.
    #879746
    Thai
    Moderator

    Hi There,

    Please add the following CSS under Customizer > Custom > Global CSS:

    .x-navbar .desktop .x-nav li:hover > ul.sub-menu {
        display: block;
    }

    Hope it helps 🙂

    #880030
    itshakdeal
    Participant

    Thank you so much, that solve the problem of the menu, but I still have the problem with the gallery on the product page that don’t open. And all my description have dissapear

    #880031
    itshakdeal
    Participant

    And its impossible to add reviews on the products pages.

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