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  • #978445

    Hey guys, as the title suggests, how would I go about transferring ownership of the theme license from me to them permanently?

    I purchased from Envato.

    Thanks,
    C

    #978684
    Joao
    Moderator

    Hi There,

    Thanks for writing in.

    We would like to ask which purchase code that you want to transfer then share to us in private reply.

    After we get the code, we’ll forward it to the person in charge of licensing.

    Thanks.

    #983755
    This reply has been marked as private.
    #984071
    Christian
    Moderator

    Please also give us the email of your client. I’ll forward this to our accounts manager.

    Thanks.

    #985585
    This reply has been marked as private.
    #985828
    Christian
    Moderator

    Forwarded. Thanks.

    #985903
    Alexander
    Keymaster

    Hi Chris,

    I went ahead and removed the purchase code from your account, but rather than me using the email, I think the best course of action would be for you to register the account for them, so you can set the password.

    Their site will need to be revalidated, so you could also register the account through their WordPress dashboard, and knock out the account creation at the same time. If their site still appears “validated”, you can click the small “revoke” link in the sidebar. Then you can enter the purchase code again which will walk you through account creation.

    #987678

    Thanks alot guys I appreciate the effort 🙂

    Thanks,
    C

    #987944
    Joao
    Moderator

    You are welcome!

    Let us know if you need help with anything else.

    Thanks,

    Joao

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