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AuthorPosts
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May 6, 2016 at 6:03 am #978445
chris@designwave.co.zaParticipantHey guys, as the title suggests, how would I go about transferring ownership of the theme license from me to them permanently?
I purchased from Envato.
Thanks,
CMay 6, 2016 at 10:18 am #978684
JoaoModeratorHi There,
Thanks for writing in.
We would like to ask which purchase code that you want to transfer then share to us in private reply.
After we get the code, we’ll forward it to the person in charge of licensing.
Thanks.
May 10, 2016 at 4:26 am #983755
chris@designwave.co.zaParticipantThis reply has been marked as private.May 10, 2016 at 8:28 am #984071
ChristianModeratorPlease also give us the email of your client. I’ll forward this to our accounts manager.
Thanks.
May 11, 2016 at 5:26 am #985585
chris@designwave.co.zaParticipantThis reply has been marked as private.May 11, 2016 at 8:41 am #985828
ChristianModeratorForwarded. Thanks.
May 11, 2016 at 9:28 am #985903
AlexanderKeymasterHi Chris,
I went ahead and removed the purchase code from your account, but rather than me using the email, I think the best course of action would be for you to register the account for them, so you can set the password.
Their site will need to be revalidated, so you could also register the account through their WordPress dashboard, and knock out the account creation at the same time. If their site still appears “validated”, you can click the small “revoke” link in the sidebar. Then you can enter the purchase code again which will walk you through account creation.
May 12, 2016 at 7:26 am #987678
chris@designwave.co.zaParticipantThanks alot guys I appreciate the effort 🙂
Thanks,
CMay 12, 2016 at 10:36 am #987944
JoaoModeratorYou are welcome!
Let us know if you need help with anything else.
Thanks,
Joao
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