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  • #853984

    pinnacleimaging
    Participant

    I have created 5 modal windows using the ConvertPlug plugin on this site’s home page.

    http://www.ultrahdrvideo.com

    The triggers are the 5 round icons under the Markets & Application header.
    When the modal window first appears, it appears at the top of the web page and then bounces to the center of the page vertically with a small shake.

    I want it (for each instance) to appear centered AND with no shaking.

    Thanks

    #853999

    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! You may have inserted an invalid JS code in the customizer. Please have it updated and use this code:

    </script><script src="https://use.typekit.net/qsb2quj.js"></script>
    <script>try{Typekit.load({ async: true });}catch(e){}</script>
    
    <script>jQuery(document).ready(function() {
      var currentYear = (new Date).getFullYear();
      jQuery("#year").text( (new Date).getFullYear() );
    });

    Please be advised that the custom js is already enclosed with a script tag. The code above resolves the JS error that it is occurring in your page. Afterup dating the code, we can then check your Convertplug modal pop up effects.

    Please let us know how it goes.

    #854184

    pinnacleimaging
    Participant

    Have replaced the custom script with your code above.
    Problem with modal window still occurring.

    Looking forward to solution

    #854411

    Rad
    Moderator

    Hi there,

    It’s a known bug on current’s ConvertPlug version bundled with X theme. Maybe we’ll able to provide latest version on upcoming theme updates 🙂

    Stay tuned. Thanks!

    #854574

    pinnacleimaging
    Participant

    so if its a bug WHY is it in the theme????

    #854638

    Rue Nel
    Moderator

    Hello There,

    We do not have any control on the bugs generated by a bundled plugin like ConvertPlug. Rest assured that we already have contacted the creators of ConvertPlug. We will be releasing an update in the next few days once it gets approve by Themeforest. Please bear with us.

    Thank you very much for your understanding.