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April 6, 2016 at 10:39 pm #870471
Hi there,
Thanks for updating. Kindly update to latest version of theme and Cornerstone will be installed automatically as it’s required.
You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.
If you find anything to be out of date, you can review our update guide.
May 16, 2016 at 3:57 am #993212Hello,
I have the same problem, my icons would not show up in mobile. I’m using Cornerstone without any custom set up except for the navigation menu, so not sure what’s wrong. This is my website https://wp.me/P7sDUn-9aWill appreciate any help, thanks!
May 16, 2016 at 4:09 am #993230Hello There,
Thanks for updating this thread! I do not see any issue of your site on my mobile phone. All the icons are showing. Maybe this is just a browser cache issue. Please try to clear your browser’s cache or use Chrome’s incognito mode. Are you using CloudFlare or may have installed a caching plugin like WordFence, W3 Total Cache or WP Super Cache? Please keep in mind that after doing every updates, always remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.
Hope this helps.
May 23, 2016 at 3:18 am #1004807Hi thanks for the reply. I have now configured WP Super Cache to work with WP Touch and clear all cache (also in my mobile). The mobile appearance improved but the icons are still just squares. Any other suggestions? Thanks.
May 23, 2016 at 3:41 am #1004825Hi There,
Can you clarify which icons is not showing? You can give us the exact URL and sections where this issue exists. I can see that the icons is showing fine. See attached screenshots.
May 24, 2016 at 2:16 am #1006709Hi thanks for checking. With another phone I’ve checked they look OK but on mine I can see no icons such as ones I attached here. I’ve cleared my mobile history data and it remains. I’m using iphone 5s IOS 8.02. Any idea why this happens? Thank you.
May 24, 2016 at 2:48 am #1006751Hi,
You can try this.
Step #1. Launch Settings app on your device.
Step #2. Scroll down and tap on Safari.
Step #3. Scroll down again and tap on Advanced.
Step #4. Up next, tap on Website Data.
Step #5 Tap Remove All Website Data.
Hope that helps.
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