[mattsouthamParticipant]

Hi,

I love your theme by the way!
When viewing my site on a mobile device the icon for the menu is just a square with a smaller square inside rather than the icon with 3 lines.
This is also the same on some social icons. Its displays a small square rather than the social icon.

So i need to add some custom css?

Many thanks
Matt

[ChristopherModerator]

Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

[mattsouthamParticipant]

Hi,

Thanks for the fast response.

http://www.bbb10k.co.uk

Many thanks
Matt

[ChristianModerator]

Hey Matt,

There’s problem with your setup. It seems that you are using your own Font Awesome and it is missing (see http://prntscr.com/6ejj5k). If you have a custom setup, you will need to investigate the issue on your own or with the help of a WordPress developer. If not, please reinstall X and clear your cache and browser history afterwards.

Thanks.

[mattsouthamParticipant]

Hi,

Thanks for the reply.

I have reinstalled x and cleared all my cache but still have the same issue.
Having looked in my file manager the fonts folder in wp-contents doesnt even exist.

Do you have any other suggestions? if not I will contact a developer and see if they can assist with my set up

Many thanks
Matt

[Paul RModerator]

Hi Matt,

You can try adding this in your custom > css in the customizer.

@font-face{
    font-family:'fontawesome';
    src:url("http://www.bbb10k.co.uk/wp-content/themes/x/framework/fonts/font_awesome/font-awesome.eot?v=4.2.0");
    src:url("http://www.bbb10k.co.uk/wp-content/themes/x/framework/fonts/font_awesome/font-awesome.eot?#iefix&v=4.2.0") format("embedded-opentype"),
    url("http://www.bbb10k.co.uk/wp-content/themes/x/framework/fonts/font_awesome/font-awesome.woff?v=4.2.0") format("woff"),
    url("http://www.bbb10k.co.uk/wp-content/themes/x/framework/fonts/font_awesome/font-awesome.ttf?v=4.2.0") format("truetype"),
    url("http://www.bbb10k.co.uk/wp-content/themes/x/framework/fonts/font_awesome/font-awesome.svg?v=4.2.0#fontawesomeregular") format("svg");
    font-weight:normal;
    font-style:normal;
}

Hope that helps.

[mattsouthamParticipant]

You are amazing! that worked

I am about to buy another license for this theme as I want to use on another site. It looks great and your support is the best I have ever come across

Thank you

[ChristopherModerator]

Glad we could help you.

[proximomktgParticipant]

I tried the same thing after noticing something similar on my website, http://williamsburgfarmersmarket.com, but it did not yield the same results. Can you see where mine has gone wrong?

[FriechModerator]

Hi There,

Since the site is already in X 4.0.1 please install the Cornerstone, after doing this you can safely deactivate and delete the x-shortcode. Cornerstone is taking over for X – Shortcodes, which you can read much more about here in detail.

The most significant update we’ve worked into the theme for this release is how we handle the output of Font Awesome icons. Instead of using CSS classes for each icon (e.g. .x-icon-home), we’re now using inline data attributes to determine the output of each icon.

Hope it helps, Cheers!

[donnamosParticipant]

I’m having the same problem. I am using a child theme. (I paid someone to build out the initial site since I wanted several features that I did not want to take the time to figure out.)

The (draft) site is http://responsive.helpfulmarketing.net

Thank you!

[ChristianModerator]

Hey Donna,

I’m sorry but I don’t see an error in your website.

Please contact the developer of your site. He might have knowledge of the issue.

Thanks.

[stewartsParticipant]

Hi there,

I have the Icon theme and on a mobile device, the menus with submenu items do not work. My website is http://www.pursuegraphicdesign.com/. Can you assist with this?

Thanks.

[ChristopherModerator]

Hi there,

Upon checking your site, I noticed you didn’t install cornerstone. Please update your theme and install cornerstone to fix this issue.

Thanks.

[stewartsParticipant]

Thank you so much for your response! Can you direct me to where I can locate the installation of cornerstone please. Then I should be good to go. Appreciated much.

[Author]

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