[RNPRintingParticipant]

When we are viewing our website on apple devices (iPhone and iPad), when you click on the menu, it shuts straight away. Androids don’t seem to have the same problem.

The website is http://www.rnprinting.com.au

Any idea what could be causing this, and how we could go about fixing it.

Thanks

[ThaiModerator]

Hi There,

Please send us with some screenshots.

Many thanks.

[RNPRintingParticipant]

I have attached 2 screen shots – what it looks like when you open the website (Screen 1)
When you click on the menu icon (3 bars), the menu displays (Screen 2), is visible for a very very short period and then disappears and it looks like Screen 1 again.

[Paul RModerator]

Hi,

You can try adding this under Custom > Edit Global CSS in the Customizer.

.x-nav-wrap.mobile.collapse.in {
    display:block !important;
}

Hope that helps.

[RNPRintingParticipant]

Unfortunately it didn’t help, it did temporarily for a couple of hours, and now it is back to disappearing again – any other ideas?

[JoaoModerator]

Hi There,

Please clean your browser cache and search your css for syntax mistakes,

If it does not work and you can find anything please provide your admin credentials so we can take a closer look.

Thanks

[Author]

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