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  • May 9, 2016 at 8:36 pm #983354
    Andrew F
    Participant

    I have a weird problem. I have a CDN setup and I can access this file from several different computer but not on some/ http://cdn.whisperroom.com/wp-content/plugins/cornerstone/assets/js/dist/site/cs-body.min.js?ver=1.2.4

    Why would this file not be available when someone loads the page? I believe this is causing the problem with my tab nav not working.

    The site is here http://www.whisperroom.com I have tried to disable the caching plugin and it still happens

    May 10, 2016 at 1:29 am #983600
    Lely
    Moderator

    Hello Andrew,

    That file is loading on mine too. On which page the tab is located? We want to check the issue further. And can you please paste the error you were having here when the tab is not working?

    Always,
    X

    May 10, 2016 at 4:04 am #983725
    Andrew F
    Participant

    Since it doesn’t happen on my machines either I took a screenshot of my browser lab. but it says. cornerstone element not found then has this link http://cdn.whisperroom.com/wp-content/plugins/cornerstone/assets/js/dist/site/cs-body.min.js?ver=1.2.4 It is happening on this page.

    May 10, 2016 at 6:39 am #983903
    Paul R
    Moderator

    Hi,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    May 10, 2016 at 8:06 am #984025
    Andrew F
    Participant
    This reply has been marked as private.
    May 10, 2016 at 10:43 am #984285
    Darshana
    Moderator

    Hi there,

    I’m sorry, but your WordPress credentials seems to be invalid. Could you please confirm with the correct information, so that we can check.

    Thanks!

    May 10, 2016 at 11:02 am #984321
    Andrew F
    Participant

    Sorry about that see my edits above.

    May 10, 2016 at 6:38 pm #984935
    Jade
    Moderator

    Hi Andrew,

    The login page seems to be not accessible at the moment.

    May 10, 2016 at 7:21 pm #984958
    Andrew F
    Participant

    Try again it worked for me.

    May 11, 2016 at 7:42 am #985738
    Christian
    Moderator

    Hey Andrew,

    Another support member here and I could not login also. Please check again or change the password.

    Thanks.

    May 11, 2016 at 9:20 am #985892
    Andrew F
    Participant

    I have logged in on a remote server and it works fine. I really don’t know what to tell you but the URL and login and password have all been confirmed as correct.

    Edit: I have traced this back to the cloudfront end. So I have corrected the issue on my end thank you.

    May 11, 2016 at 11:08 am #986081
    Thai
    Moderator

    Edit: I have traced this back to the cloudfront end. So I have corrected the issue on my end thank you.

    Glad you’ve sorted it out.

    If you need anything else, please let us know 🙂

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