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  • #1349933
    IAmSuperMike
    Participant

    Hi Guys,

    I am currently using X theme and cornerstone on a server that is hosted as an Microsoft Azure webapp that is effectively an IIS box.

    I am looking into the possibility to migrating to a new, Apache based, server. Due to multiple PHP issues i have faced with plugins. I am hoping to just take the pages, menus and design changes i have made and installing from scratch on top of a brand new WordPress instance.

    What would be the ‘easiest’ way of me doing this? I am using the x-child theme for the customisation. Would i be correct in believing i will just need to reinstall the theme. Download the relevant demo content and then upload the x-child theme i am using on my existing server?

    Thanks,
    Mike

    #1350232
    Lely
    Moderator

    Hello Mike,

    Thanks for posting in.

    1.) Doing that means we have to backup your customizer settings. Go to Addons > Customizer Manager > Export

    2.) Open your existing pages using Cornerstone and then save it as templates.

    3.)Install vanilla wordpress on to the new site hosting.

    4.) Install x theme and the same child theme you have from current site. This means that from your current hosting get the folder x-child from this folder wp-content/themes/ and then upload it on the same path on your new hosting.

    5.) Activate the child theme.

    6.) Import the json file you have from step #1.

    7.) Create the pages again and then import the cornerstone template you have save from step #2.

    8.) Setup other settings and the Menu too.

    Hope this helps.

    #1350740
    IAmSuperMike
    Participant

    Thank you!!

    #1350756
    Joao
    Moderator

    You are welcome,

    Joao

    #1351705
    IAmSuperMike
    Participant

    I have followed the steps outlined above but when I import onto the new host I get an error saying the file is not properly formatted..

    I have attached the file I am trying to upload and the error message I am seeing.

    Thanks,
    Mike

    #1351707
    IAmSuperMike
    Participant

    Unfortunately it did not let me upload as a .json so I have added.txt, hopefully that will work

    #1351957
    Darshana
    Moderator

    Hi there,

    We also have Cornerstone migration guide outlined here (https://community.theme.co/kb/cornerstone-migration/).

    I have corrected the issue on your JSON file. Could you please try with the following file that I have attached (you can rename with the extension and upload).

    Let us know how it goes.
    Thanks!

    #1352204
    IAmSuperMike
    Participant

    This didn’t resolve the issue. I am still encountering the same error…

    #1352208
    IAmSuperMike
    Participant

    Also, this is happening with all pages that I have exported using cornerstone. I followed the steps exactly as laid out in the guide you provided.

    #1352223
    IAmSuperMike
    Participant

    Ok, so nothing has changed that I am aware of however on the new host cornerstone is now loading as per the image attached..
    Can we get this looked into ASAP as it is now of critical urgency for my client?!

    #1352775
    Friech
    Moderator

    Hi There,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    #1353459
    IAmSuperMike
    Participant
    This reply has been marked as private.
    #1353610
    Friech
    Moderator

    Hi There,

    Thanks for the credentials, is the site is under a CND (CloudFront)? Please deactivate that for now and clear its caching. There is a lot of 403 error on your site right now.

    http://prnt.sc/e33vwu

    Thanks.

    #1353671
    IAmSuperMike
    Participant

    no, it isn’t.

    #1353695
    IAmSuperMike
    Participant

    Sorry, looks like I had replied to the wrong ticket!! My apologies, caching has been disabled. However I am still having issues when trying to import the templates

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