[patroblesParticipant]

Hi!
So I created my website using a temporary address before I moved it from my old host to the new one. Finally did the move and a bunch of stuff broke. I have fixed many of the problems but there are a few I cannot figure out.

The website is http://www.mamachanguito.com
WordPress version 4.2.6
X version 4.0.5
Cornerstone1.0.4

1) Broken links:
The navigation of the website works fine, but sometimes links start getting messy and even breaking. This happens both on the website and on the wordpress dashboard. For example when I go from http://www.mamachanguito.com/wp-admin/index.php and try to update wordpress the link gets embedded on top of my last / and it tries to go to this address http://www.mamachanguito.com/wp-admin/www.mamachanguito.com/wp-admin/update-core.php
This problem is also happening when I’m in the shop http://www.mamachanguito.com/tienda/ and try to navigate to any product. Something like this appears http://www.mamachanguito.com/tienda/www.mamachanguito.com/tienda/aromaterapia/mist-yoga-despertar/

Sometimes the navigation works with the weird embedded link sometimes it doesn’t. I would love to fix it though.

2) Can’t update wordpress:
My first idea was to get my wordpress up to date but when I attempted to upgrade (after entering the link manually because of the error previously mentioned) I got the following text

Descomprimiendo actualización…
No ha sido posible crear el directorio
Instalación fallida

Which translates to a failed installation because the directory couldn’t be created.
Because of this I also haven’t updated my plugins and X theme which are compatible with the new version of wordpress that I cannot download.

3) Media library broken:
When I open the media library it shows as though there were no files in the mosaic view. When I switch to the list view I can see there are files but the images aren’t showing. When I try to click the items in the list I get the same broken embedded link. After manually extracting the right part of the link I can access the file but still don’t see the image. I have checked my FTP files and all the images are there under /public_html/wp-content/uploads/2015/07 or their respective year/month folders.

I would very much appreciate any help in any of these 3 problems as I haven’t been able to fix it in a few days and my client and I are both extremely frustrated.

[patroblesParticipant]

This reply has been marked as private.

[ZeshanMember]

Hi there,

Thanks for writing in!

Most of the links in your sites don’t have http:// protocol (see: http://prntscr.com/9qaaf8). This is causing the browser to consider these links as relative to the site URL, that’s when you open a link, browser tries to extend it to the current page URL, e.g., http://www.mamachanguito.com/tienda/www.mamachanguito.com/tienda/aromaterapia/mist-yoga-despertar/

This could happen if you didn’t migrate the site properly or perhaps forgot to replace the URLs correctly from the database after migration. We don’t provide support for migration. However, you can refer to WordPress codex article on site migration: http://codex.wordpress.org/Moving_WordPress

Thank you!

[patroblesParticipant]

Wow I completely missed that. I just added the http:// protocol to the home URLs in my website settings and now links as well as the media library are fixed. Thanks!

Still having trouble updating wordpress, any idea why that problem could be ocurring?

Edit: File permissions were the problem. Fixed now, thanks.

[Rue NelModerator]

Hello There,

Please check out the file permission of your plugins folder. Have you change any of these permissions? I would suggest that you contact your webhost and let them check what is going in the hosting account. And the best thing to do to update WordPress, X and your plugins, is to update it using ftp instead. Simply download the updated versions, unzip it and upload the files to their designated folders. We managed to logged in to your ftp and updated your WordPress. You may continue by updating X and other plugins that needs to be updated.

Please let us know how it goes. Thank you.

[Author]

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