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  • #902768
    brewerben
    Participant

    Hi, I am not sure what happened but my menu/navigation has reordered itself. Its almost in alphabetical order, but not exactly. Every time I go to change it in the menu settings I arrange it the way i want, then click save, then it reorders itself back. Any thoughts?

    #903433
    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in!

    Would you please provide us the url and access information of your site so we can take a closer look. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    To do this, you can make a post with the following info:
    – Link to your site

    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    #904202
    brewerben
    Participant
    This reply has been marked as private.
    #905118
    Rad
    Moderator

    Hi there,

    I checked and it doesn’t seem to be reordering on my end. Would you mind providing a screen recording?

    Thanks!

    #906221
    brewerben
    Participant

    Here is a video of what is happening. It does the same thing any time that I move any of the pages within the navigation.

    Here is the link to the video: https://www.dropbox.com/s/kuhqbvcwvvu96tk/Screen%20Recording%201.1.mov?dl=0

    #906953
    Thai
    Moderator

    Hi There,

    Upon checking your website, I can see that you have 24 active plugins.

    Please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Hope it helps.

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