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April 27, 2016 at 1:27 pm #902768
brewerbenParticipantHi, I am not sure what happened but my menu/navigation has reordered itself. Its almost in alphabetical order, but not exactly. Every time I go to change it in the menu settings I arrange it the way i want, then click save, then it reorders itself back. Any thoughts?
April 27, 2016 at 10:56 pm #903433
Prasant RaiModeratorHello There,
Thanks for writing in!
Would you please provide us the url and access information of your site so we can take a closer look. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.
To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / passwordDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thank you.
April 28, 2016 at 9:45 am #904202
brewerbenParticipantThis reply has been marked as private.April 28, 2016 at 10:43 pm #905118
RadModeratorHi there,
I checked and it doesn’t seem to be reordering on my end. Would you mind providing a screen recording?
Thanks!
April 29, 2016 at 4:53 pm #906221
brewerbenParticipantHere is a video of what is happening. It does the same thing any time that I move any of the pages within the navigation.
Here is the link to the video: https://www.dropbox.com/s/kuhqbvcwvvu96tk/Screen%20Recording%201.1.mov?dl=0
April 30, 2016 at 9:06 am #906953
ThaiModeratorHi There,
Upon checking your website, I can see that you have 24 active plugins.
Please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Hope it helps.
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