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Posts
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Hi the menu & fonts have changed after update how do I fix this?
I get how updates help functionality & security but this is not practical! I did not write down all the fonts & settings I used. It isn’t right that an update should change the appearance of all the hard work I put in. How am I supposed to explain this to my client!
Hi,
Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.
Hi there,
Depending on which version you have updated from, there are some settings that you might need to set manually in the customizer since there are some new options introduced in the customizer in some updates. We also strongly recommend users to keep a backup of the site before doing an update as it is a standard practice so you will still be able to restore the site in cause you’ll have issues upon updating.
We could try checking your backend, kindly provide us with the admin access of your site in a private response. Thanks.
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