Navigation
This is archived content. Visit our new forum.
  • Author
    Posts
  • #239217

    torsten3d
    Participant

    Hi,

    i have an issue on my project. Can’t say, if it happened after the last update or if i didn’t noticed ist before.

    http://www.e-konfekcja.pl/

    If you click the menu e.g. “Produkte” and then to a entry with childs – sometimes – the new child-window disapperas after a second.

    I’m using a child-theme but just css-changes.
    Making the .css-fily empty has no influence.

    Wordpress: 4.1.1
    X: 3.2.3

    Thanks for help
    Torsten

    #239262

    Strong Coffee
    Participant

    Having the same issue with the new update. Even if I strip the custom css from the sites that have been updated they still have the same issue. My sites that have not been updated don’t have that issue so I’m pretty sure it is something with the new update.

    #239456

    Nico
    Moderator

    Hi There,

    @torsten3d As we checked your site, your site is working well. try to re update your shortcode maybe some part of it where not loaded well then clear your cache.

    @TrevorT Would you mind sharing us your URL so we could check.

    Probable conflict also is with your plugins, you could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Let us know how it goes.

    Cheers.

    #239579

    torsten3d
    Participant

    Hi,

    i now deactivated all! Plugins – even shortcode and cleared the wordpress- and browser cache.
    The same result.

    To see the error, you should hover around the menu entrys – hover ybout the first entry and let the pointer stay often works – moving to the second entry and then back or further then the menu disappears.

    Tested in Win 8.1 Firefox and Chrome (latest).
    I left all Plugins deactivated for the moment – so you can have a look again.

    Thanks for help
    Torsten

    #239666

    Christian
    Moderator

    Hey guys,

    Sorry for the confusion. I’ve checked our demo site a this also happens. I’ll send this to our development team for further investigation.

    Thank you for letting us know.

    #243303

    Strong Coffee
    Participant

    Any progress on this?

    #243334

    Darshana
    Moderator

    Hi there,

    Until we get a fix from our development team, you could try this quick CSS fix by adding it under Custom > CSS in the Customizer:

    .x-navbar .desktop .x-nav>li.menu-item-has-children:hover>.sub-menu {
        display: block;
    }
    
    .x-navbar .desktop .x-nav>li.menu-item-has-children>.sub-menu {
        display: none;
    }
    

    Thanks!

    #243420

    Nic Design
    Participant

    Had the same issue. Thanks.

    #243447

    Nico
    Moderator

    Hi There,

    Let us know how the quick fix work.

    Bug still on progress.

    Thanks.

    #244176

    Strong Coffee
    Participant

    The quick fix worked for me. Thanks.

    #244187

    Nico
    Moderator

    You’re most welcome.

    Let us know how it goes.

    Thanks. Have a great day! 🙂

    #254634

    torsten3d
    Participant

    Included the css-Code today, made it better but still have the issue at all:
    http://www.e-konfekcja.pl/

    #254655

    Christopher
    Moderator

    Hi there,

    Please add the following CSS under Customize -> Custom -> CSS :

    .x-navbar .desktop .x-nav ul li.menu-item-has-children:hover>.sub-menu {
      display: block !important;
    }

    Hope it helps.

    #254751

    torsten3d
    Participant

    This finally made it.

    Thanks

    #254758

    Thai
    Moderator

    You’re most welcome.