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[iDigitalise]

Hello,
We are using x theme for our site and Envira gallery plugin along with it for gallery section. In media section we have uploaded images and also set the gallery. When we have migrate to the live server media section is blank and when we are trying to upload a image it showing a error that image not uploaded. But from cpanel and FTP we have checked that the images are uploaded to the site and stored in the media folder but not loading to the media section in admin. If we can get any support regarding this it will be helpful.

Here is two attachment is given for error.

Thanks

[Rupok]

Hi there,

We can check from our end. Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

[iDigitalise]

This reply has been marked as private.

[Rue Nel]

Hello There,

Thank you for providing the information. After reviewing the information provided above, I would try checking with your hosting provider on this particular issue as it sounds like something related to your setup is causing this. Typically, this is due server configuration problems (i.e. underpowered, traceroute issues, packet loss, permissions errors, et cetera). Additionally, your host will be able to diagnose things much better due to the fact that they have a more complete view of your account and can work behind the scenes with you. If the problem you are experiencing persists after working with your host, don’t hesitate to let us know and we will be happy to assist you. Any relevant information that you can share with us from your host is also greatly appreciated as it will help us to better ascertain the source of the problem.

For your reference, please check this related issue with your site: https://sebastian.expert/fix-wordpress-an-error-occurred-in-the-upload-please-try-again-later/#imageclose-1311

[Author]

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