[Water4YouParticipant]

Hello,

I just upgraded to the newest version of X theme. I installed the Mailchimp plugin and the required Mailchimp account. When I go to sign up, I either get error sign with the cursor or a message to the effect that I can’t be added to the list.

I already turned off all plugins and that did nothing to fix this. I did leave on the Cornerstone plugin as when that was shut off, part of the sidebar crashes including the otp-in form. I also have only the first name required on the Mailchimp list.

My site is running WordPress version 4.5.2, X theme is 4.4.2, Cornerstone is 1.2.4

Site: http://theolivebranchreport.com/

[Rue NelModerator]

Hi There,

Thanks for writing in! Are you using CloudFlare or may have installed a caching plugin like WordFence, W3 Total Cache or WP Super Cache? Please keep in mind that after doing every updates, always remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

Please let us know how it goes.

[Water4YouParticipant]

Hi,

My site uses a caching plugin specific to WP Engine. I cleared all caches, it did not help. No CDN in use.

[RupokMember]

Hi there,

I have tried and it’s working as expected – http://prntscr.com/b4jzxt

Kindly check again and let us know about the error you are seeing with a screenshot.

Cheers!

[Water4YouParticipant]

Hi,

It did indeed work on the first try. 🙂 Tried 3 more times all failed – this time with no error message. I cannot get a screenshot of what I see but when I click subscribe all that happens is I see an error symbol like the attached. The subscribe button also showed the same error symbol when it did work.

Of the subscriptions that did work, none showed up on the Mailchimp list.

[RupokMember]

Hi there,

It could a setting/configuration on your mailchimp account. As you are trying to subscribe multiple times using same IP or information it might cause this. Let’s check your settings and reach to mailchimp support.

Thanks

[Water4YouParticipant]

Hello,

It is indeed working now, not sure why. 🙂 Is there any way to stop the previously mentioned error symbol that appears with the cursor – even when subscribe works?

Thanks for the help, much appreciated.

[FriechModerator]

Hi There,

That seems on purpose to avoid the button being press multiple times. We can change the cursor to default, but the button will remain disable after a user click the button.

You can add this on top of Custom > CSS in the Customizer.

input[disabled], select[disabled], textarea[disabled], input[readonly], select[readonly], textarea[readonly] {
	cursor: default;
}

That code would not work, if you place it below the Custom CSS. Check your whole custom css here: http://csslint.net/ and address the syntax errors (you can ignore the warnings).

Cheers!

[Author]

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