[spintrParticipant]

Hi!

I have activated the Mailchimp plugin. I have connected it to my Mailchimp account and created a list where I want to collect the email addresses from users who sign up for a webinar.

Everything is working fine except one thing: single opt-in.

I do NOT want the users to have to confirm their email address before the email address gets inserted into the list in Mailchimp. I only want to show a Thank you-message, which works fine.

Therefore I checked “Opt-in new users” and chose my list from the drop down menu. But when I try it out i still get the email from mailchimp where it says that I have to confirm my email to subscribe.

What’s wrong?

/Markus

[DarshanaModerator]

Hi there,

Thanks for writing in! Please go through the following thread (https://community.theme.co/forums/topic/mailchimp-form-opt-in-users-option-not-working/) as there are some changes involved in MailChimp API.

Thanks!

[spintrParticipant]

Hi!

I have read through several of the threads in this issue now and followed every step I can. It still does not work the way I want to.

In Mailchimp I have set the List fields and *|MERGE|* tags so that FNAME and LNAME are not required. This was a tip from a user in a thread here on them.co. I have added the code add_filter( ‘x_enqueue_parent_stylesheet’, ‘__return_true’ ); to functions.php in my child theme. This worked so that I got the option in the plugin settings to Skip double opt-in which I have checked. I have also checked No on send confirmation. I have also unchecked “Send final welcome email”. See screenshot of my settings.

But when I sign up to the list I still get the confirmation email saying that I have been signed up to the chosen Mailchimp list. I do NOT want this confirmation message to be sent out. I have tried different devices and email addresses.

Another bug is that the Thank you message, which shows in a small green box when clicking the sign up-button, does not work on desktop/Mac/Chrome, but it works on my iPhone 7. My colleague tried it on Chrome/PC and it worked.

SO: The email address gets inserted into the list, but the Thank you-message does not show on desktop/Mac and the user still gets the confirmation mail sent even though I have checked it NOT to be sent out.

Is there a way to fix this?

/Markus

[DarshanaModerator]

Hi there,

It is more likely related to Mailchimp itself than the plugin. For now, try this solution (https://community.theme.co/forums/topic/mailchimp-form-opt-in-users-option-not-working/page/2/#post-321726).

Thanks!

[spintrParticipant]

Hi!

I have altered the final welcome message in Mailchimp like on the link you sent. This will work ok for now.

Best regards,
Markus

[JoaoModerator]

Glad to hear it,

Let us know if you need help with anything else

Joao

[Author]

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