[steven.lucidParticipant]

When people try to submit emails on the form, they keep getting a message that says “We’re sorry! Something went wrong. We were unable to add your email to the list. Please try again later.” How do I fix this problem?

[Rue NelModerator]

Hello There,

Thanks for writing in!

Please check your Mailchimp api key and other mailchimp settings in your account.

Hope this helps.

[steven.lucidParticipant]

My API key was already approved. What settings would I need to adjust?

[ThaiModerator]

Hi There,
In this case, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / Password
– Mailchimp account

Don’t forget to select Set as a private reply. This ensures your information is only visible to our staff.

[steven.lucidParticipant]

This reply has been marked as private.

[LelyModerator]

Hello Steven,

Thanks for the admin credentials. Please try the suggestion on this link: https://community.theme.co//forums/topic/x-theme-subscription-form-mail-chimp/page/2/#post-337584

Hope this helps.

[steven.lucidParticipant]

So what form plugin would I be able to use to create a form that can get phone numbers?

[kicker27Participant]

Hi,

also have a problem with Mailchimp. I can’t install it.

here is the picture of the error:

https://www.dropbox.com/s/xsw19aquaslzhvo/Screenshot%202015-07-27%2008.34.42.png?dl=0

Thanks

Steven

[LelyModerator]

@steven-lucid,
You can try using contact form 7, as suggested here :https://community.theme.co//forums/topic/contact-form-question/ if you have a similar issue.

@Steven,
Please refer to this link: https://community.theme.co//forums/topic/error-403-forbidden-when-installing-plugins-on-hostgator/

Hope this helps.

[steven.lucidParticipant]

How do I use it with cornerstone?

[ChristopherModerator]

Hi there,

Please install contact form 7 plugin, then you can it using Cornerstone :

Thanks.

[Author]

Posts